Microsoft Dynamics 365 implementation guide

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Welcome to the latest edition of the Dynamics 365 implementation guide. We heard you and truly appreciate the feedback on earlier editions. Keeping with our commitment of twice-yearly updates, we have updated the guide for improved readability and usability.

In addition to the recent conversion to flip-book format, the chapter summaries are designed to provide an at-a-glance look at the details of each chapter, including:

  • An overview of the chapter.

  • Chapter objectives.

  • A recap of what’s new in the chapter.

  • A case study summary (where applicable).

The Dynamics 365 Success by Design Implementation Guide is targeted to program leaders, solution architects, and anyone interested in implementation success as they embark on their journey to implement solutions based on Dynamics 365.

Based on the experience of thousands of Dynamics 365 implementations, each chapter of the implementation guide represents the collective knowledge and experience of the FastTrack for Dynamics 365 team. At its essence, the implementation guide leads readers on the Dynamics 365 implementation journey, delivering expert guidance, revealing case studies, and providing the thinking, questions, and resources needed for a successful project.

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Access the implementation guide > Implementation guide