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Use the LATAM extension in customer payments journals

This article explains how to use the customer collection process with the Latin American (LATAM) extension and the payment methods functionality in the customer payment journal. The LATAM localization adds fields that let you provide additional data to represent payment methods according to the legislation of each country or region.

Prerequisites

Before you complete the procedures in this article, the following prerequisites must be met:

  • Enable the LATAM globalization feature with a valid country/region.
  • Create a document class for each payment method.

Add LATAM information to customer payment journal lines

  1. Go to Accounts receivable > Payments > Customer payment journal.
  2. On the Action Pane, select New.
  3. In the Name field, select a customer payment journal.
  4. On the Action Pane, select Lines.
  5. In the Account field, select a customer account.
  6. On the LATAM tab, in the Document class Id field, select REC as the document class ID for a receipt document.
  7. Select Settle transactions, and then select the invoices that you want to collect from the customer.

Add information to the Payment method page

Use the Payment method page to select one or more payment methods for the same transaction. In the customer payment journal, after you select the invoices to collect and complete the information on the LATAM tab, complete the following procedures for each payment method that you must use.

Use a bank transfer

Follow these steps to select a bank transfer payment.

  1. Go to Accounts receivable > Payments > Customer payment journal.
  2. On Action Pane, select LATAM > Payment methods.
  3. On the Payment method page, select New.
  4. In the Document class id. field, select TRB as the document class ID for a bank transfer. For more information, see Document classes for Latin America.
  5. In the Account number field, select a bank account.
  6. In the Document number field, enter a value.
  7. Close the page, and review the information in the customer payment journal before you post.

Use customer checks

Follow these steps to record customer checks. You can use the same steps for both current-date checks and deferred (post-dated) checks, because the entry of values is similar for both types and has the same impact on the customer account. Only the entry of additional data differs.

  1. Go to Accounts receivable > Payments > Customer payment journal.

  2. On the Action Pane, select LATAM > Payment methods.

  3. On the Payment method page, select New.

  4. In the Document class id. field, select a document class ID that represents customer checks. For more information, see Document classes for Latin America.

  5. In the Document Number field, enter the customer's check number.

  6. In the Document Date field, enter the date when the check was issued.

  7. In the Amount in Transaction Currency field, enter the check amount.

  8. In the Exchange Rate field, enter the exchange rate value. By default, if the currency isn't the base currency, the nearest exchange rate is assigned.

  9. In the Due Date field, enter the expiration date of the post-dated check.

  10. In the Bank group field, select the bank group of the received check.

  11. In the Check source field, select a value to specify the source of the check that the customer uses for the payment:

    • If the check belongs to the customer, not to a third party, select Own.
    • If the check is an endorsed check, select Third Party.

  12. Close the page, and review the information in the customer payment journal before you post.