Video overviews and instructions for Dynamics 365 Customer Insights - Journeys

Important

This article only applies to outbound marketing.

If you are new to Dynamics 365 Customer Insights - Journeys, then these videos will help you gain a quick understanding of the system and how to work with some of its most-used features.

Get a quick overview

More information: Overview (Marketing)

For an even more detailed video overview of the features and benefits of Dynamics 365 Customer Insights - Journeys, including extended feature demos, see Dynamics 365 Customer Insights - Journeys | Business Applications Spring 2018 Release (36:51).

Design marketing emails

More information:

Use customer journeys to create automated campaigns

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Qualify your hottest leads with automated lead scoring

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