Skip to main content

This browser is no longer supported.

Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.

Download Microsoft Edge More info about Internet Explorer and Microsoft Edge
Read in English
Read in English Edit
Twitter LinkedIn Facebook Email

Real-time marketing user guide

Get started with real-time marketing

Get Started

  • Real-time marketing overview
  • Install real-time customer journey orchestration
  • Use Customer Insights profiles and segments in real-time marketing
  • Known issues in real-time marketing

Customer engagement

How-To Guide

  • Create a trigger-based journey
  • Create a segment-based journey
  • Preview: Build segments in real-time marketing
  • Set a business goal and measure progress through a journey
  • Experiment and refine real-time marketing journeys
  • Access and interpret analytics

Reference

  • Real-time marketing triggers
  • Custom triggers in real-time marketing
  • Work with segments in real-time marketing
  • Real-time marketing journey tile reference

Administration

How-To Guide

  • Manage user compliance settings
  • Manage consent for email and text messages in real-time marketing
  • Select the audience source for real-time journeys

Reference

  • Real-time marketing link tracking mechanics

Communication channels

How-To Guide

  • Create real-time marketing emails
  • Create push notifications
  • Create outbound text messages
  • Use AI-driven run-time channel optimization

Assets

Reference

  • Real-time marketing asset library

Developer

Reference

  • Push notification setup for application developers
  • Previous Versions
  • Blog
  • Contribute
  • Privacy
  • Terms of Use
  • Trademarks
  • © Microsoft 2023
  • Previous Versions
  • Blog
  • Contribute
  • Privacy
  • Terms of Use
  • Trademarks
  • © Microsoft 2023