Track cost per work order to establish predictable cost trends
Important
This content is archived and is not being updated. For the latest documentation, go to New and upcoming features in Field Service. For the latest release plans, go to Dynamics 365, Power Platform, and Cloud for Industry release plans.
| Enabled for | Public preview | Early access | General availability |
|---|---|---|---|
| Users, automatically | 
Mar 15, 2023 |
- |
Apr 1, 2023 |
Business value
Ensure work meets customer cost and price expectations by estimating the total cost and price of work orders.
Feature details
Estimate the total cost and price of work orders—including all parts, services, and taxes—before work begins to ensure you meet the expectations and commitments to your customers. Additionally, compare estimated and actual work order costs to establish predictable cost trends and optimize service delivery.
Estimated total price, estimated total cost, total cost, and taxes are calculated on work order summaries. The cost totals are the sum of all work order product and service costs.
