Share via


Capture responses from external, third-party forms

Enabled for Public preview Early access General availability
Admins, makers, marketers, or analysts, automatically - - Apr 1, 2024

Business value

Get the most value from your external custom-built forms and generate more leads and contacts for your business without needing to recreate them in Customer Insights – Journeys (real-time journeys). Capture submissions from any third-party form on your website and automatically create new leads or contacts in Customer Insights – Journeys. With this capability, you can better understand your audience, target them more accurately, and follow up effectively.

Feature details

  • Capture form submissions from any external form and use them to create new leads or contacts in Customer Insights – Journeys.
  • Easily create JavaScript with mapping of your form fields to existing entity attributes.
  • Embed the capture script into multiple pages containing the same form.

Forms capture

Geographic areas

Visit the Explore Feature Geography report for Microsoft Azure areas where this feature is planned or available.

Language availability

Visit the Explore Feature Language report for information on this feature's availability.

Additional resources

Capture forms in Customer Insights - Journeys (docs)