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Important
This content is archived and is not being updated. For the latest documentation, go to the Microsoft Dynamics 365 documentation. For the latest release plans, go to Dynamics 365, Power Platform, and Cloud for Industry release plans.
This topic is updated when a feature's release date changes or when a feature is added or removed.
Dynamics 365 Sales
Features added to release plan
| Feature | Date added |
|---|---|
| Quickly grasp key email engagement metrics | Nov 26, 2024 |
| Tailor Copilot to your specific business terminology | Nov 07, 2024 |
| Ask questions from sales documents in your preferred language | Nov 07, 2024 |
Features removed from release plan
| Feature | Reason | Date removed |
|---|---|---|
| Define knowledge sources for getting more out of Copilot | Moved to a future release wave. | Nov 27, 2024 |
Microsoft 365 Copilot for Sales
Features added to release plan
| Feature | Date added |
|---|---|
| Generate post-meeting summary emails using AI for customer follow-up | Sep 30, 2024 |
Release date changed
| Feature | Change | Date updated |
|---|---|---|
| Access Copilot for Sales from Outlook mobile | Public preview date updated to Jan 2025 | Jan 28, 2025 |
| Access Copilot for Sales usage data via Analyst Workbench | General availability date moved to Dec 2024 | Dec 02, 2024 |
Features removed from release plan
| Feature | Reason | Date removed |
|---|---|---|
| Enrich your contacts with LinkedIn Sales Navigator in Outlook | Moved to a future release wave. | Dec 09, 2024 |
| Create opportunities from sales meeting summary | Moved to the next release wave. | Sep 27, 2024 |
| Converse with your Sales AI assistant using SalesChat in Outlook | Merged this feature with the Get quick access to meaningful insights and the underlying data by having a conversation with your business data in Sales Chat feature. | Sep 25, 2024 |
| Monitor and alert sellers on adherence to playbook | Deprioritized and will not be delivered. | Sep 06, 2024 |
| Summarize and save notes into CRM directly from OneNote | Moved to a future release wave. | Sep 04, 2024 |
| Get Copilot for Sales extension in Teams Copilot chat | Merged this feature with the Converse with your Sales AI assistant using SalesChat in Outlook feature. | Aug 28, 2024 |
Dynamics 365 Commerce
Features added to release plan
| Feature | Date added |
|---|---|
| Improve orchestration error handling in Intelligent Order Management | Feb 11, 2025 |
| Use Adyen risk management to minimize e-commerce fraud | Feb 11, 2025 |
Release date changed
| Feature | Change | Date updated |
|---|---|---|
| Improve sales with Store Commerce Copilot product insights | Public preview date updated to Jun 2024 General availability date moved to Mar 2025 | Oct 16, 2024 |
| Discover store trends and patterns with Copilot report insights | Public preview date updated to Jun 2024 General availability date moved to Mar 2025 | Oct 16, 2024 |
| Enhance clienteling with Copilot customer insights | Public preview date updated to Jun 2024 General availability date moved to Mar 2025 | Oct 16, 2024 |
Dynamics 365 Customer Insights - Data
Features removed from release plan
| Feature | Reason | Date removed |
|---|---|---|
| Simplify and centralize data sources using Dataverse | Moved to a future release wave. | Jul 26, 2024 |
| Generate insights from marketing interactions | Moved to a future release wave. | Jul 26, 2024 |
Dynamics 365 Customer Insights - Journeys
Features added to release plan
| Feature | Date added |
|---|---|
| Create an event portal on your own website | Dec 03, 2024 |
| Allow individuals to reenter a one-time, dynamic segment journey | Nov 27, 2024 |
| Accelerate journey creation using journey templates | Nov 26, 2024 |
| Deliver common experience to multiple audiences with single journey | Nov 05, 2024 |
| Maximize event capacity with waitlist registrations | Aug 05, 2024 |
Release date changed
| Feature | Change | Date updated |
|---|---|---|
| Allow individuals to reenter a one-time, dynamic segment journey | Public preview date moved to Mar 2025 | Feb 25, 2025 |
| Accelerate journey creation using journey templates | General availability date moved to Mar 2025 | Feb 21, 2025 |
| Generate leads that link to an existing contact | Public preview date moved to Dec 2024 | Dec 03, 2024 |
| Maximize event capacity with waitlist registrations | Public preview date moved to Mar 2025 | Nov 27, 2024 |
| Understand customer inflows and exits at every journey step | Public preview date moved to Dec 2024 General availability date moved to Mar 2025 | Oct 28, 2024 |
| Create event portals with event and registration details using Power Pages | Public preview date moved to Feb 2025 | Oct 08, 2024 |
| Wait on segment membership to trigger next step in a journey | Public preview date moved to Feb 2025 | Jul 19, 2024 |
Features removed from release plan
| Feature | Reason | Date removed |
|---|---|---|
| Optimize engagement and increase conversion rates with email content experimentation | Moved to a future release wave. | Jul 29, 2024 |
| Boost customer confidence with branded content links | Deprioritized and will not be delivered. | Jul 26, 2024 |
| Tailor Copilot to your business with custom tables and fields | Moved to a future release wave. | Jul 25, 2024 |
| Create brand-consistent emails with templates and Copilot | Deprioritized and will not be delivered. | Jul 18, 2024 |
Dynamics 365 Customer Service
Features added to release plan
Release date changed
| Feature | Change | Date updated |
|---|---|---|
| Filter chat data by queues in real-time analytics dashboard | General availability date moved to Jan 2025 | Jan 28, 2025 |
| Update knowledge base using Customer Knowledge Management Agent | Public preview date moved to Mar 2025 | Dec 03, 2024 |
| Improve accuracy of conversation time-related metrics | General availability date moved to Mar 2025 | Dec 03, 2024 |
Microsoft 365 Copilot for Service
Features added to release plan
| Feature | Date added |
|---|---|
| Use Copilot-generated prompts in your third-party CRM | Dec 13, 2024 |
Release date changed
| Feature | Change | Date updated |
|---|---|---|
| Use Copilot to quickly summarize service representative conversations | Public preview date moved to Mar 2025 | Feb 19, 2025 |
Dynamics 365 Contact Center
Features added to release plan
| Feature | Date added |
|---|---|
| Route to first-matched queue in route-to-queue rules | Mar 18, 2025 |
| Use Azure Communication Services-based SMS short codes | Feb 07, 2025 |
| Use Copilot resolution notes in non-Microsoft CRM systems | Dec 16, 2024 |
| Use real-time, historical reports to analyze bot performance | Dec 05, 2024 |
| Assign representatives to conversations based on skills and proficiency | Oct 29, 2024 |
| Use plugins with Copilot in non-Microsoft CRM solutions | Oct 17, 2024 |
| Use Copilot-generated prompts in your CRM solutions | Oct 16, 2024 |
| Use Copilot-generated notes to resolve cases faster | Sep 23, 2024 |
| Use Customer Intent Agent to improve service | Sep 12, 2024 |
Release date changed
| Feature | Change | Date updated |
|---|---|---|
| Use Customer Intent Agent to improve service | Public preview date moved to Mar 2025 | Dec 03, 2024 |
| Use Copilot-generated notes to resolve cases faster | Public preview date moved to Mar 2025 | Dec 02, 2024 |
| Manage calls when bot handling fails | Public preview date updated to Nov 2024 General availability date moved to Dec 2024 | Dec 02, 2024 |
| Use custom alerts for new messages in persistent chat | General availability date moved to Jan 2025 | Nov 01, 2024 |
Features removed from release plan
| Feature | Reason | Date removed |
|---|---|---|
| Mask sensitive data and prevent unauthorized access | Moved to the next release wave. | Mar 12, 2025 |
Dynamics 365 Field Service
Features added to release plan
| Feature | Date added |
|---|---|
| Optimize schedules with Scheduling Operations Agent | Oct 04, 2024 |
Release date changed
| Feature | Change | Date updated |
|---|---|---|
| Use Remote Assist mixed reality annotations in Microsoft Teams | General availability date moved to Feb 2025 | Jan 31, 2025 |
| Optimize schedules with Scheduling Operations Agent | Public preview date moved to Mar 2025 | Dec 20, 2024 |
| Enhance Copilot experiences in the web app | General availability date moved to Feb 2025 | Nov 21, 2024 |
Features removed from release plan
| Feature | Reason | Date removed |
|---|---|---|
| Initiate a Remote Assist in Teams call from the Field Service mobile app | Moved to a future release wave. | Jul 24, 2024 |
Finance and operations cross-app capabilities
Release date changed
| Feature | Change | Date updated |
|---|---|---|
| Ask about your ERP data in natural language | Public preview date moved to Feb 2025 | Mar 31, 2025 |
| Enable support for asynchronous operation in dual-write functionality | Public preview date moved to Oct 2024 | Sep 26, 2024 |
Dynamics 365 Finance
Features added to release plan
| Feature | Date added |
|---|---|
| Extend support for multiple tax registration numbers in reports | Oct 02, 2024 |
Release date changed
| Feature | Change | Date updated |
|---|---|---|
| Expand localization in LATAM countries for Bolivia | General availability date moved to Mar 2025 | Jan 31, 2025 |
| Expand localization in LATAM countries for Ecuador | General availability date moved to Mar 2025 | Jan 31, 2025 |
| Use electronic invoicing in Costa Rica | General availability date moved to Feb 2025 | Jan 07, 2025 |
| Create drivers and formulas in business performance planning | General availability date updated to Oct 2024 | Nov 01, 2024 |
Features removed from release plan
| Feature | Reason | Date removed |
|---|---|---|
| Correct receipt matching error in vendor invoices with Copilot | Deprioritized and will not be delivered. | Mar 11, 2025 |
| Reverse posted purchase order invoice | Moved to a future release wave. | Mar 10, 2025 |
| Use Copilot to handle vendor invoice exceptions | Deprioritized and will not be delivered. | Mar 06, 2025 |
| Use the regulatory compliance immersive homepage | Merged this feature with the Use regulatory compliance copilot feature. | Oct 02, 2024 |
| Use document types for financial journals | Deprioritized and will not be delivered. | Aug 19, 2024 |
Microsoft 365 Copilot for Finance
Release date changed
| Feature | Change | Date updated |
|---|---|---|
| Use Copilot extended reconciliation parametrization | Public preview date moved to Dec 2024 | Nov 07, 2024 |
Dynamics 365 Project Operations
Features added to release plan
| Feature | Date added |
|---|---|
| Use integration troubleshooting for modern projects | Dec 12, 2024 |
| Use the new Time Entry mobile app | Dec 05, 2024 |
Release date changed
| Feature | Change | Date updated |
|---|---|---|
| Enable progress-based billing in Billing hub | General availability date moved to Feb 2025 | Mar 11, 2025 |
| Use the enhanced quote experience | Public preview date moved to Feb 2025 | Feb 14, 2025 |
Features removed from release plan
| Feature | Reason | Date removed |
|---|---|---|
| Enable resource/non-stocked deployment in a Legal entity that has historically run stocked deployment projects | Merged this feature with the Enable stocked and resource non-stocked deployments in the same Legal entity feature. | Jan 09, 2025 |
Dynamics 365 Human Resources
Features removed from release plan
| Feature | Reason | Date removed |
|---|---|---|
| Use recruiting with copilot | Merged this feature with the Simplify job posting and interviewing using Recruiter assist agent feature. | Feb 27, 2025 |
Dynamics 365 Supply Chain Management
Features added to release plan
| Feature | Date added |
|---|---|
| Enhance vendor rebate management | Oct 23, 2024 |
| Integrate contract lifecycle management in source to pay | Sep 17, 2024 |
Release date changed
| Feature | Change | Date updated |
|---|---|---|
| Track and trace serial and batch numbers for manufacturing | General availability date updated to Mar 2025 | Jan 07, 2025 |
| Enhance your demand forecasting and planning | General availability date moved to Oct 2024 | Oct 29, 2024 |
Features removed from release plan
| Feature | Reason | Date removed |
|---|---|---|
| Make efficient demand planning decisions with Copilot | Merged this feature with the Enable efficient, accurate demand planning with Copilot feature. | Nov 01, 2024 |
Dynamics 365 Business Central
Features added to release plan
| Feature | Date added |
|---|---|
| Link to Power Platform to use Copilot Studio messages | Feb 25, 2025 |
| Use improved troubleshooting options for cost adjustments | Feb 24, 2025 |
| Migrate to the cloud from Dynamics SL | Oct 31, 2024 |
| Use updated SAF-T 1.3 in Norway | Oct 21, 2024 |
| Run page scripts in pipelines for automated testing | Sep 09, 2024 |
| Experience enhancements to chat with Copilot | Sep 06, 2024 |
| Get external notifications when job queue entries fail | Aug 29, 2024 |
| Display errors and messages in Copilot prompt dialogs | Aug 23, 2024 |
| Raise awareness of Copilot actions on Card, Document, and ListPlus pages | Aug 23, 2024 |
Release date changed
| Feature | Change | Date updated |
|---|---|---|
| Get list of manageable environments for Microsoft Entra apps | General availability date moved to Jan 2025 | Dec 10, 2024 |
| E-file IRS 1099 forms without integration | Public preview date moved to Dec 2024 General availability date moved to Jan 2025 | Dec 09, 2024 |
| Use Sales Order Agent to automate sales order-taking | Public preview date moved to Mar 2025 | Dec 05, 2024 |
| Use the e-documents framework in the Spanish version | Public preview date updated to Dec 2024 | Dec 05, 2024 |
| Get external notifications when job queue entries fail | General availability date updated to Nov 2024 | Nov 27, 2024 |
| Experience enhancements to chat with Copilot | Public preview date moved to Nov 2024 | Oct 17, 2024 |
| Encrypt data at-rest with customer-managed encryption key | General availability date moved to Feb 2025 | Oct 14, 2024 |
| Manage per-tenant extensions in admin center | General availability date moved to Mar 2025 | Oct 14, 2024 |
| Suggest number series with Copilot | Public preview date moved to Oct 2024 | Oct 04, 2024 |
| Add attachments when you send electronic documents | General availability date moved to Jan 2025 | Oct 03, 2024 |
| Start using E-Documents framework localized for Germany, XRechnung | Public preview date moved to Dec 2024 General availability date moved to Jan 2025 | Sep 15, 2024 |
| Package resources in extensions and access from AL | Public preview date moved to Dec 2024 General availability date moved to Dec 2024 | Aug 14, 2024 |
Features removed from release plan
| Feature | Reason | Date removed |
|---|---|---|
| Start using integration with IRS for 1099 submissions | Merged this feature with the Submit IRS 1099 forms electronically to IRIS in the US localization feature. | Dec 05, 2024 |
| Create sales lines easily with Copilot | Merged this feature with the Create sales lines easily with Copilot feature. | Jul 18, 2024 |