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This topic is updated when a feature's release date changes or when a feature is added or removed.
Dynamics 365 Sales
Features added to release plan
| Feature | Date added |
|---|---|
| Boost decision making by using Visualize with Copilot | Apr 18, 2025 |
| Quickly grasp key email engagement metrics | Nov 26, 2024 |
| Tailor Copilot to your specific business terminology | Nov 07, 2024 |
| Ask questions from sales documents in your preferred language | Nov 07, 2024 |
Dynamics 365 Customer Service
Features added to release plan
Release date changed
| Feature | Change | Date updated |
|---|---|---|
| Filter chat data by queues in real-time analytics dashboard | General availability date moved to Jan 2025 | Jan 28, 2025 |
| Update knowledge base using Customer Knowledge Management Agent | Public preview date moved to Mar 2025 | Feb 03, 2025 |
| Improve accuracy of conversation time-related metrics | General availability date moved to Mar 2025 | Feb 06, 2025 |
Features removed from release plan
| Feature | Reason | Date removed |
|---|---|---|
| Use Copilot Studio agents for customer surveys | Merged this feature with the Use Copilot Studio agents to get customer feedback feature. | May 01, 2025 |
Dynamics 365 Contact Center
Features added to release plan
| Feature | Date added |
|---|---|
| Monitor work item, representative lifecycle in Application Insights | Apr 09, 2025 |
| Use feedback agent in chat and digital channels | Apr 07, 2025 |
| Route to first-matched queue in route-to-queue rules | Mar 18, 2025 |
| Use Copilot resolution notes in non-Microsoft CRM systems | Dec 16, 2024 |
| Use real-time, historical reports to analyze bot performance | Dec 05, 2024 |
| Assign representatives to conversations based on skills and proficiency | Oct 29, 2024 |
| Use plugins with Copilot in non-Microsoft CRM solutions | Oct 17, 2024 |
| Use Copilot-generated prompts in your CRM solutions | Oct 16, 2024 |
| Use Copilot-generated notes to resolve cases faster | Sep 23, 2024 |
Release date changed
| Feature | Change | Date updated |
|---|---|---|
| Use Copilot-generated notes to resolve cases faster | Public preview date moved to Mar 2025 | Mar 21, 2025 |
| Manage calls when bot handling fails | Public preview date updated to Nov 2024 General availability date moved to Dec 2024 | Dec 02, 2024 |
| Use custom alerts for new messages in persistent chat | General availability date moved to Jan 2025 | Jan 29, 2025 |
Features removed from release plan
| Feature | Reason | Date removed |
|---|---|---|
| Use Customer Intent Agent to improve service | Merged this feature with the Resolve issues autonomously with Customer Intent Agent feature. | Jun 13, 2025 |
Dynamics 365 Field Service
Features added to release plan
| Feature | Date added |
|---|---|
| Optimize schedules with Scheduling Operations Agent | Oct 04, 2024 |
Release date changed
| Feature | Change | Date updated |
|---|---|---|
| Use Remote Assist mixed reality annotations in Microsoft Teams | General availability date moved to Feb 2025 | Jan 31, 2025 |
| Optimize schedules with Scheduling Operations Agent | Public preview date moved to Mar 2025 | Jan 06, 2025 |
| Enhance Copilot experiences in the web app | General availability date moved to Feb 2025 | Nov 21, 2024 |
Features removed from release plan
| Feature | Reason | Date removed |
|---|---|---|
| Initiate a Remote Assist in Teams call from the Field Service mobile app | Moved to a future release wave. | Jul 24, 2024 |
Dynamics 365 Finance
Features added to release plan
| Feature | Date added |
|---|---|
| Agent management | Jul 21, 2025 |
| Offset dimensions for journal and voucher posting during bank reconciliation process | Apr 09, 2025 |
| Extend support for multiple tax registration numbers in reports | Oct 02, 2024 |
Release date changed
| Feature | Change | Date updated |
|---|---|---|
| Expand localization in LATAM countries for Bolivia | General availability date moved to Mar 2025 | Mar 21, 2025 |
| Expand localization in LATAM countries for Ecuador | General availability date moved to Mar 2025 | Mar 21, 2025 |
| Use electronic invoicing in Costa Rica | General availability date moved to Feb 2025 | Jan 31, 2025 |
| Create drivers and formulas in business performance planning | General availability date updated to Oct 2024 | Nov 01, 2024 |
Features removed from release plan
| Feature | Reason | Date removed |
|---|---|---|
| Correct receipt matching error in vendor invoices with Copilot | Deprioritized and will not be delivered. | Mar 11, 2025 |
| Reverse posted purchase order invoice | Moved to a future release wave. | Mar 10, 2025 |
| Use Copilot to handle vendor invoice exceptions | Deprioritized and will not be delivered. | Mar 06, 2025 |
| Use document types for financial journals | Deprioritized and will not be delivered. | Aug 19, 2024 |
Finance and operations cross-app capabilities
Release date changed
| Feature | Change | Date updated |
|---|---|---|
| Ask about your ERP data in natural language | Public preview date moved to Feb 2025 | Oct 08, 2025 |
| Enable support for asynchronous operation in dual-write functionality | Public preview date moved to Oct 2024 | Sep 26, 2024 |
Dynamics 365 Supply Chain Management
Features added to release plan
| Feature | Date added |
|---|---|
| Gain cell-level explainability in demand forecasts | May 09, 2025 |
| Enhance vendor rebate management | Oct 23, 2024 |
| Integrate contract lifecycle management in source to pay | Sep 17, 2024 |
Release date changed
| Feature | Change | Date updated |
|---|---|---|
| Track and trace serial and batch numbers for manufacturing | General availability date updated to Mar 2025 | Jan 07, 2025 |
| Enhance your demand forecasting and planning | General availability date moved to Oct 2024 | Oct 29, 2024 |
Features removed from release plan
| Feature | Reason | Date removed |
|---|---|---|
| Make efficient demand planning decisions with Copilot | Merged this feature with the Enable efficient, accurate demand planning with Copilot feature. | Nov 01, 2024 |
Dynamics 365 Project Operations
Features added to release plan
| Feature | Date added |
|---|---|
| Enable time phasing of quote and contract lines | Aug 28, 2025 |
| Use integration troubleshooting for modern projects | Dec 12, 2024 |
| Use the new Time Entry mobile app | Dec 05, 2024 |
Release date changed
| Feature | Change | Date updated |
|---|---|---|
| Enable progress-based billing in Billing hub | General availability date moved to Feb 2025 | Mar 11, 2025 |
| Use the enhanced quote experience | Public preview date moved to Feb 2025 | Apr 21, 2025 |
Dynamics 365 Human Resources
Features removed from release plan
| Feature | Reason | Date removed |
|---|---|---|
| Use recruiting with copilot | Merged this feature with the Simplify job posting by generating job ad description feature. | Feb 27, 2025 |
Dynamics 365 Commerce
Features added to release plan
| Feature | Date added |
|---|---|
| Improve orchestration error handling in Intelligent Order Management | Feb 11, 2025 |
| Use Adyen risk management to minimize e-commerce fraud | Feb 11, 2025 |
Release date changed
| Feature | Change | Date updated |
|---|---|---|
| Improve sales with Store Commerce Copilot product insights | Public preview date updated to Jun 2024 General availability date moved to Mar 2025 | Mar 24, 2025 |
| Discover store trends and patterns with Copilot report insights | Public preview date updated to Jun 2024 General availability date moved to Mar 2025 | Feb 26, 2025 |
| Enhance clienteling with Copilot customer insights | Public preview date updated to Jun 2024 General availability date moved to Mar 2025 | Feb 26, 2025 |
Dynamics 365 Business Central
Features added to release plan
| Feature | Date added |
|---|---|
| Link to Power Platform to use Copilot Studio messages | Feb 25, 2025 |
| Use improved troubleshooting options for cost adjustments | Feb 24, 2025 |
| Migrate to the cloud from Dynamics SL | Oct 31, 2024 |
| Use updated SAF-T 1.3 in Norway | Oct 21, 2024 |
| Run page scripts in pipelines for automated testing | Sep 09, 2024 |
| Experience enhancements to chat with Copilot | Sep 06, 2024 |
| Get external notifications when job queue entries fail | Aug 29, 2024 |
| Display errors and messages in Copilot prompt dialogs | Aug 23, 2024 |
| Raise awareness of Copilot actions on Card, Document, and ListPlus pages | Aug 23, 2024 |
Release date changed
| Feature | Change | Date updated |
|---|---|---|
| Get list of manageable environments for Microsoft Entra apps | General availability date moved to Jan 2025 | Dec 10, 2024 |
| E-file IRS 1099 forms without integration | Public preview date moved to Dec 2024 General availability date moved to Jan 2025 | Jan 06, 2025 |
| Use Sales Order Agent to automate sales order-taking | Public preview date moved to Mar 2025 | Sep 29, 2025 |
| Use the e-documents framework in the Spanish version | Public preview date updated to Dec 2024 | Dec 05, 2024 |
| Get external notifications when job queue entries fail | General availability date updated to Nov 2024 | Nov 27, 2024 |
| Experience enhancements to chat with Copilot | Public preview date moved to Nov 2024 | Oct 17, 2024 |
| Encrypt data at-rest with customer-managed encryption key | General availability date moved to Feb 2025 | Feb 24, 2025 |
| Manage per-tenant extensions in admin center | General availability date moved to Mar 2025 | Feb 21, 2025 |
| Suggest number series with Copilot | Public preview date moved to Oct 2024 | Oct 04, 2024 |
| Add attachments when you send electronic documents | General availability date moved to Jan 2025 | Oct 03, 2024 |
| Start using E-Documents framework localized for Germany, XRechnung | Public preview date moved to Dec 2024 General availability date moved to Jan 2025 | Dec 05, 2024 |
| Package resources in extensions and access from AL | Public preview date moved to Dec 2024 General availability date moved to Dec 2024 | Aug 14, 2024 |
Features removed from release plan
| Feature | Reason | Date removed |
|---|---|---|
| Start using integration with IRS for 1099 submissions | Merged this feature with the Submit IRS 1099 forms electronically to IRIS in the US localization feature. | Dec 05, 2024 |
Dynamics 365 Customer Insights - Data
Features removed from release plan
| Feature | Reason | Date removed |
|---|---|---|
| Simplify and centralize data sources using Dataverse | Moved to a future release wave. | Jul 26, 2024 |
Dynamics 365 Customer Insights - Journeys
Features added to release plan
| Feature | Date added |
|---|---|
| Create an event portal on your own website using the event API | Dec 03, 2024 |
| Allow individuals to reenter a one-time, dynamic segment journey | Nov 27, 2024 |
| Accelerate journey creation using journey templates | Nov 26, 2024 |
| Deliver common experience to multiple audiences with single journey | Nov 05, 2024 |
| Maximize event capacity with waitlist registrations | Aug 05, 2024 |
Release date changed
| Feature | Change | Date updated |
|---|---|---|
| Allow individuals to reenter a one-time, dynamic segment journey | Public preview date moved to Mar 2025 | Feb 26, 2025 |
| Accelerate journey creation using journey templates | General availability date moved to Mar 2025 | Mar 13, 2025 |
| Generate leads that link to an existing contact | Public preview date moved to Dec 2024 | Aug 25, 2025 |
| Maximize event capacity with waitlist registrations | Public preview date moved to Mar 2025 | Jul 21, 2025 |
| Understand customer inflows and exits at every journey step | Public preview date moved to Dec 2024 General availability date moved to Mar 2025 | Dec 03, 2024 |
| Wait on segment membership to trigger next step in a journey | Public preview date moved to Feb 2025 | Oct 17, 2025 |
Features removed from release plan
| Feature | Reason | Date removed |
|---|---|---|
| Boost customer confidence with branded content links | Deprioritized and will not be delivered. | Jul 26, 2024 |
| Create brand-consistent emails with templates and Copilot | Deprioritized and will not be delivered. | Jul 18, 2024 |
Dynamics 365 Remote Assist
Features removed from release plan
| Feature | Reason | Date removed |
|---|---|---|
| Get improved spatial annotations in Teams mobile | Deprioritized and will not be delivered. | Oct 17, 2024 |
| Use Remote Assist mixed reality annotations in Teams | Merged this feature with the Use Remote Assist mixed reality annotations in Microsoft Teams feature. | Oct 17, 2024 |
Microsoft 365 Copilot for Sales
Features added to release plan
| Feature | Date added |
|---|---|
| Access Copilot for Sales from Outlook mobile | Sep 09, 2025 |
| Generate post-meeting summary emails using AI for customer follow-up | Sep 30, 2024 |
Release date changed
| Feature | Change | Date updated |
|---|---|---|
| Access Copilot for Sales from Outlook mobile | Public preview date updated to Jan 2025 | Sep 02, 2025 |
| Access Copilot for Sales usage data via Analyst Workbench | General availability date moved to Dec 2024 | Dec 11, 2024 |
Features removed from release plan
| Feature | Reason | Date removed |
|---|---|---|
| Create opportunities from sales meeting summary | Moved to the next release wave. | Sep 27, 2024 |
| Get Copilot for Sales extension in Teams Copilot chat | Merged this feature with the Converse with your Sales AI assistant using SalesChat in Outlook feature. | Aug 28, 2024 |
Microsoft 365 Copilot for Service
Features added to release plan
| Feature | Date added |
|---|---|
| Use Copilot-generated prompts in your third-party CRM | Dec 13, 2024 |
| Plugins support for Copilot embedded in third-party CRMs | Dec 13, 2024 |
Release date changed
| Feature | Change | Date updated |
|---|---|---|
| Use Copilot to quickly summarize service representative conversations | Public preview date moved to Mar 2025 | Mar 21, 2025 |
Finance agents in Microsoft 365
Release date changed
| Feature | Change | Date updated |
|---|---|---|
| Use Copilot extended reconciliation parametrization | Public preview date moved to Dec 2024 | Jan 06, 2025 |