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Important
Release Plans will no longer be published starting in September 2026. New Dynamics 365, Power Platform, and Dataverse capabilities will be published to the AI at Work roadmap beginning in September 2026. Existing release plans will remain available for historical reference until further notice. Learn more about the roadmap and disclosure changes at One always-on roadmap: Dynamics 365, Power Platform and Dataverse join the AI at Work roadmap.
This topic lists features that are planned to release from April 2025 through September 2025. Because this topic lists features that may not have released yet, delivery timelines may change and projected functionality may not be released. For more information, go to Microsoft policy.
For a list of the next wave's release plans, go to 2025 release wave 2 plan.
In the General availability column, the feature will be delivered within the month listed. The delivery date can be any day within that month. Released features show the full date, including the date of release.
This check mark (
) shows which features have been released for public preview and general availability.
Agents and Copilot
Revolutionize how teams build and optimize customer engagement with Copilot, agents, and AI innovation by turning every interaction into an intelligent, adaptive engagement that strengthens relationships and accelerates outcomes.
| Feature | Enabled for | Public preview | General availability |
|---|---|---|---|
| Transform your outreach with Copilot-powered voice conversations | Users by admins, makers, or analysts |
May 29, 2025 |
Oct 10, 2025 |
Elevate customer experiences
Engage customers in real time with personalized, connected journeys that adapt to their needs in the moments that matter by delivering seamless experiences across marketing, sales, and service.
| Feature | Enabled for | Public preview | General availability |
|---|---|---|---|
| Prevent duplicate emails to shared email addresses | Admins, makers, marketers, or analysts, automatically | - |
Sep 15, 2025 |
| Streamline form filling and event registration with form prefill | Admins, makers, marketers, or analysts, automatically |
Sep 13, 2024 |
Apr 15, 2025 |
| Understand customer inflows and exits at every journey step | Admins, makers, marketers, or analysts, automatically |
Dec 20, 2024 |
May 31, 2025 |
| Orchestrate journeys using any marketing interaction | Admins, makers, marketers, or analysts, automatically | - |
Jul 8, 2025 |
| Personalize messages and make journey decisions based on web interactions | Admins, makers, marketers, or analysts, automatically |
Dec 17, 2024 |
Apr 16, 2025 |
| Respect quiet times, engage based on location and time zones | Admins, makers, marketers, or analysts, automatically |
May 12, 2025 |
Jul 1, 2025 |
| Pause and resume journeys to handle unplanned events | Admins, makers, marketers, or analysts, automatically |
Jun 17, 2025 |
Jul 31, 2025 |
| Tailor follow-up strategies by reacting to multiple customer actions at once | Admins, makers, marketers, or analysts, automatically |
May 9, 2025 |
Jul 8, 2025 |
| Get insights on email engagement with heatmap analytics | Admins, makers, marketers, or analysts, automatically |
Oct 1, 2024 |
Jun 2, 2025 |
| Automate scalable journey creation with the journey API | Users by admins, makers, or analysts |
Sep 12, 2025 |
Oct 10, 2025 |
| View Customer Insights - Data profile interactions on the timeline | Admins, makers, marketers, or analysts, automatically | - |
Sep 23, 2025 |
Turbocharge your pipeline to drive growth
Unify data and activate insights to generate, qualify, and convert your pipeline faster—empowering teams to build higher‑quality opportunities and accelerate growth.
| Feature | Enabled for | Public preview | General availability |
|---|---|---|---|
| Simplify forms by filtering choices based on previous answers | Admins, makers, marketers, or analysts, automatically | - |
Sep 12, 2025 |
Unify sales and marketing
Accelerate revenue and increase lifetime value through seamless experiences that unify sales and marketing.
| Feature | Enabled for | Public preview | General availability |
|---|---|---|---|
| Maximize event capacity with waitlist registrations | Admins, makers, marketers, or analysts, automatically |
Mar 27, 2025 |
Jul 21, 2025 |
| Collect extra customer info without updating your data model | Admins, makers, marketers, or analysts, automatically |
Mar 21, 2025 |
Sep 13, 2025 |
| Generate leads that link to an existing contact | Admins, makers, marketers, or analysts, automatically |
Dec 13, 2024 |
Sep 12, 2025 |
| Collect extra event attendee information without updating your data model | Admins, makers, marketers, or analysts, automatically |
May 19, 2025 |
Sep 8, 2025 |
Description of Enabled for column values:
Users, automatically: These features include changes to the user experience and are enabled automatically.
Admins, makers, marketers, or analysts, automatically: These features are meant to be used by administrators, makers, marketers, or business analysts and are enabled automatically.
Users by admins, makers, or analysts: These features must be enabled or configured by the administrators, makers, or business analysts to be available for their users.
For information on data residency in Dynamics 365 and Power Platform, visit the Microsoft Dynamics 365 and Power Platform data residency documentation. For more information about geo availability, visit the Dynamics 365 and Microsoft Power Platform availability page.