Tag email templates with line of business

Important

Release Plans will no longer be published starting in September 2026. New Dynamics 365, Power Platform, and Dataverse capabilities will be published to the AI at Work roadmap beginning in September 2026. Existing release plans will remain available for historical reference until further notice. Learn more about the roadmap and disclosure changes at One always-on roadmap: Dynamics 365, Power Platform and Dataverse join the AI at Work roadmap.

Enabled for Public preview General availability
Users by admins, makers, or analysts Oct 31, 2025 Nov 30, 2025

Business value

This feature streamlines email template management by enabling administrators to add line-of-business (LOB) tags, customize views, and perform bulk actions on templates. These advanced organization capabilities help customer service representatives quickly find relevant content within large template libraries, reduce time spent on repetitive tasks, and efficiently filter templates based on business needs. When you use multi-language support beyond English, you enhance global communication and improve overall operational efficiency.

Feature details

Administrators can now add LOB tags to email templates. They can customize email template views and use bulk actions to apply these tags to multiple templates.

With this enhancement, email templates support languages other than English.

Geographic areas

Visit the Explore Feature Geography report for Microsoft Azure areas where this feature is planned or available.

Language availability

Visit the Explore Feature Language report for information on this feature's availability.