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Important
Release Plans will no longer be published starting in September 2026. New Dynamics 365, Power Platform, and Dataverse capabilities will be published to the AI at Work roadmap beginning in September 2026. Existing release plans will remain available for historical reference until further notice. Learn more about the roadmap and disclosure changes at One always-on roadmap: Dynamics 365, Power Platform and Dataverse join the AI at Work roadmap.
| Enabled for | Public preview | General availability |
|---|---|---|
| Admins, makers, marketers, or analysts, automatically | 
Apr 10, 2026 |
Aug 7, 2026 |
Business value
No business can afford to appear unprofessional or lower trust in their brand by sending emails with outdated or inaccurate information. Stakes are much higher with legal and disclaimer text routinely included in every email (usually via the footer). Updating such content in every email can be very time-consuming and error-prone.
Dynamic content blocks eliminate such manual work and the risk of sending emails with outdated content. When a dynamic content block is updated, all emails using that block are automatically refreshed to ensure recipients always receive the most current content.
Feature details
By automatically updating emails with latest content, you can:
- Easily create dynamic content blocks in Content gallery with new content or select existing content in email and save it as a dynamic content block.
- Have content only so it uses the layout of the email when inserted or have content with its layout preserved. You can mark the content block as “protected” to prevent content from being modified in the email.
- Allow personalized content (for example, dynamic text or conditional content).
- Easily see which emails will be updated when you update such content blocks.
Dynamic content blocks can be enabled by going to the Settings > Feature switches area and turning on the feature switch Dynamic content block.
Imagine a financial service company that includes a standard footer in each email that has legal disclaimer text along with a blurb about their company that includes assets under management and recent accolades and awards. Given the sensitivity of legal text, and the fact that key information about their company (assets under management) change every few months, they find it hard and inefficient to manually update all emails in use across multiple campaigns. Customer trust is eroded if the same customer receives two emails with different information about their company, or worse, an old legal disclaimer text.
Such issues can now be avoided with dynamic content blocks. The marketing team can now put such regularly updated content in a dynamic content block included in the footer (you can do this as part of the email template itself). Now when this content block is updated, every email that includes the content block is automatically updated, ensuring customers receive the most recent content.
Dynamic content blocks can include personalized content to make emails more engaging. For example, the content block can include conditional content and dynamic text to include only the most relevant awards for the customer’s industry or financial level.
Geographic areas
Visit the Explore Feature Geography report for Microsoft Azure areas where this feature is planned or available.
Language availability
Visit the Explore Feature Language report for information on this feature's availability.
Tell us what you think
Help us improve Dynamics 365 Customer Insights - Journeys by discussing ideas, providing suggestions, and giving feedback. Use the forum at https://experience.dynamics.com/ideas/idea/?ideaid=f577b347-fd91-e911-80e7-0003ff68d305#.