Download and install the Best Practices Analyzer
Best Practices Analyzer support matrix and download location
The table provides where you can download Best Practices Analyzer for various versions of Unified Service Desk.
Scenario | Description | Unified Service Desk | Download Location |
---|---|---|---|
Available through sample application package | Best Practices Analyzer is part of Unified Service Desk – Web client sample application | Unified Service Desk 4.2 | Download |
Scenario | Description | Unified Service Desk | Download Location |
---|---|---|---|
Available through sample application package | Best Practices Analyzer is part of Unified Service Desk – Web client sample application | Unified Service Desk 4.1 | Download |
Scenario | Description | Unified Service Desk | Download Location |
---|---|---|---|
Available through sample application package | Best Practices Analyzer is part of Unified Service Desk – Web client sample application | Unified Service Desk 4.0 | Download |
Scenario | Description | Unified Service Desk | Download Location |
---|---|---|---|
Available through Best Practices Analyzer package | Best Practices Analyzer is available as a download package | Unified Service Desk 3.3 Unified Service Desk 3.2 Unified Service Desk 3.1 Unified Service Desk 3.0 Unified Service Desk 2.2 |
Download |
Install Best Practices Analyzer
Before you can install and deploy Best Practices Analyzer, you must download Best Practices Analyzer package specific to your Unified Service Desk version. More information: Download Best Practices Analyzer
Download Best Practices Analyzer
Best Practices Analyzer for Unified Service Desk 4.1
Best Practices Analyzer for Unified Service Desk 4.1 is available in Unified Service Desk Web Client sample package.
You can deploy a Unified Service Desk Best Practices Analyzer sample package using Package Deployer. More information: Deploy sample Unified Service Desk applications using Package Deployer
Best Practices Analyzer for Unified Service Desk 4.0
Best Practices Analyzer for Unified Service Desk 4.0 is available in Unified Service Desk Web Client sample package.
You can deploy a Unified Service Desk Best Practices Analyzer sample package using Package Deployer. More information: Deploy sample Unified Service Desk applications using Package Deployer.
Best Practices Analyzer for Unified Service Desk 3.3 or lower version
Best Practices Analyzer for Unified Service Desk 3.3 or lower versions is available as a separate download package.
Download the sample zip package for Unified Service Desk 3.3 or lower versions and extract the package. After extracting the zip package, you can see the following:
- BestPracticesAnalyzerPackage folder
Microsoft.Crm.UnifiedServiceDesk.Packages.BestPracticesAnalyzerPackage.dll
file
Copy the folder and .dll file, and paste in your PkgConfig folder. After copying the folder and .dll file, deploy the Unified Service Desk Best Practices Analyzer sample package using Package Deployer.
After deploying the sample package using Package Deployer, perform the walkthrough to configure the Best Practices Analyzer in your agent application. More information: Walkthrough: Configure Best Practices Analyzer
Note
The Best Practices Analyzer support is available until Unified Service Desk 2.2
See also
Analyze best practices in Unified Service Desk
Walkthrough: Configure Best Practices Analyzer
Read Best Practices Analyzer report
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