Commerce Data Exchange: Synch Service messages (form)

Applies To: Microsoft Dynamics AX 2012 R3, Microsoft Dynamics AX 2012 R2, Microsoft Dynamics AX 2012 Feature Pack

Click Retail > Inquiries > Commerce Data Exchange > Async Server (previous version) status messages.

Use this form to view status messages and error messages that are received by Commerce Data Exchange: Synch Service.


This form is not available if Microsoft Dynamics AX 2012 R3 is installed.

The following tables provide descriptions for the controls in this form.




Show errors only

Display only error messages.

Related messages

Display only related status messages or error messages.

Start date/time

Display messages that have a time stamp that is later than this date and time.

End date/time

Display messages that have a time stamp that is earlier than this date and time.




Message detail

Open the Synch Service incoming messages form or the Synch Service outgoing messages form, where you can view the following information, depending on the message type:

  • Package number

  • Server name

  • Connection string

  • Message GUID

  • Job name

  • Finished date/time

  • Server message

  • Error number

  • Try count

  • Short integer

  • Number of records

  • Hop count

  • Source service name

  • Destination service name

  • Received date/time

  • Received file

  • Processed file

  • Message ID

  • Package deleted

  • Destination service name

  • Canceled

  • Action

  • Data target

Cancel message

Cancel the data transfer for the selected message. Use this button when a message contains an error and is blocking other messages.

View message tree

Open the Commerce Data Exchange: Synch Service message tree form.




Message GUID

The unique identifier of the Synch Service message.

Job name

The number of the Synch Service job that is associated with the message.

Service name

The Synch Service instance that processed the message.


The status of the message. The following statuses are used:

  • Received – 0

  • Processed – 1

  • Error – 2

  • Waiting – 4

  • Nothing to send – 5

  • Pending forward – 7

  • Forwarded - 9

Server message

Information about the status of error messages, the number of records that were processed, receipt and forwarding of the message, and other details. A server or service instance provides this information every time that it processes a message.

Error number

The code for the error that was encountered.


The time stamp of the message.


The data transfer for the message was canceled.


The type of action that must be performed on the destination table: Insert, Update, or Delete.

Data target

The name of the Application Object Server (AOS) profile or the database profile.

Announcements: To see known issues and recent fixes, use Issue search in Microsoft Dynamics Lifecycle Services (LCS).