Disposition codes (form)

Applies To: Microsoft Dynamics AX 2012 R3, Microsoft Dynamics AX 2012 R2, Microsoft Dynamics AX 2012 Feature Pack, Microsoft Dynamics AX 2012

Click Sales and marketing > Setup > Sales orders > Returns > Disposition codes.

Use this form to create and maintain disposition codes to specify how various categories of returned items should be handled.

Task that uses this form

Specify how to dispose of returned items

The following tables provide descriptions for the controls in this form.





Open the Set up charges form, where you can apply a customer charge to be associated with the selected disposition code. An example could be a restocking fee for certain types of returns.

Disposition code

Open the External codes form, where you can define codes that are used to send and receive documents electronically through Application Integration Framework (AIF).




Disposition code

Enter or view a descriptive name for the disposition code.


Select or view the follow-up action for items assigned to this disposition code.


Enter a description that explains what kind of action the disposition code covers.

See also

About quarantine orders

Setting up quarantine management

Announcements: To see known issues and recent fixes, use Issue search in Microsoft Dynamics Lifecycle Services (LCS).