Information subcodes (form)

Applies To: Microsoft Dynamics AX 2012 R3, Microsoft Dynamics AX 2012 R2, Microsoft Dynamics AX 2012 Feature Pack

Click Retail > Setup > Info codes. In the Info codes form, click Subcodes.

Use this form to set up subcodes for info codes. A subcode is frequently used to present the point of sale (POS) operator with a list of available responses. For example, you can set up a subcode to remind workers to check age requirements.


In versions of Microsoft Dynamics AX 2012 prior to AX 2012 R3, info codes in Retail were called reason codes. This topic refers to info codes, but the information also pertains to Retail reason codes in earlier versions of AX 2012, unless otherwise indicated.

Task that uses this form

Set up subcodes

The following tables provide descriptions for the controls in this form.





Open the Text translation form to enter the translated text for info subcodes in additional languages. The translated text will be displayed on the register at the point of sale.


This control is available only if Retail in Microsoft Dynamics AX 2012 R3 is installed.




Subcode number

The unique identifier of the subcode.


Enter the description of the subcode. We recommend that the description convey the various options that are available in the subcode. The option that is selected is used as input for the info code’s trigger.

Trigger function

Select whether a product or a discount group is responsible for taking action. Then, in the Trigger code field, enter a product number or a discount group.

Trigger code

Enter the number of the product or the discount group that is responsible for taking action.

Price type

Select whether the type of price that is charged originates from a product, a designated price, or a price that is reduced by a discount percentage.

Amount / percent

Enter the amount that is charged for the product that is specified in the Trigger code field. Alternatively, if the price that is used at the point of sale reflects a price reduction, enter the percentage by which the price of the product is reduced.

See also

About info codes (Retail)

Set up info codes

Set up info code groups

Announcements: To see known issues and recent fixes, use Issue search in Microsoft Dynamics Lifecycle Services (LCS).