Receipt formats (form)

Applies To: Microsoft Dynamics AX 2012 R3, Microsoft Dynamics AX 2012 R2, Microsoft Dynamics AX 2012 Feature Pack

Click Retail > Setup > POS > Receipt formats.

Use this form to set up receipt formats. You can set up a receipt format for each printer at the point of sale. One or more receipt formats can then be assigned to a receipt profile, which is then assigned to a hardware profile for a store's registers.

Task that uses this form

Set up receipt formats

The following tables provide descriptions for the controls in this form.





Specify print settings for the receipt format.





Open the selected receipt format in the Receipt format designer form.




Receipt format

The ID number of the receipt format.

Receipt type

Select the type of receipt that the receipt format is used for.


Type a description of the receipt format.


Type a name for the receipt format.

Prompt question

This feature is not implemented in this release and may not appear in future releases.

Print as slip

Select this check box to print the receipt format as a slip.

Use Windows printer

Select this check box to indicate that a Windows-based printer is used to print the receipt format in Microsoft Dynamics AX for Retail POS.


This control is not available if Microsoft Dynamics AX 2012 R2 or AX 2012 R3 is installed.

Windows printer name

Type the network host name of the Windows-based printer. The path must be in Universal Naming Convention (UNC) format: \\servername\sharename.


This control is not available if Microsoft Dynamics AX 2012 R2 or AX 2012 R3 is installed.

Print behavior

Select one of the following print options:

  • Always print – Receipts are always printed in Retail POS.

  • Do not print – Receipts are not printed in Retail POS.

  • Prompt user – The cashier is prompted to select whether a receipt is printed at the register.

Announcements: To see known issues and recent fixes, use Issue search in Microsoft Dynamics Lifecycle Services (LCS).