Create an electronic payment file for customers


This content is archived and is not being updated. For the latest documentation, see Microsoft Dynamics 365 product documentation. For the latest release plans, see Dynamics 365 and Microsoft Power Platform release plans.

Applies To: Microsoft Dynamics AX 2012 R3, Microsoft Dynamics AX 2012 R2, Microsoft Dynamics AX 2012 Feature Pack, Microsoft Dynamics AX 2012

The electronic payment files that you can create for customers can have many different formats. Consult your authorized partner to learn whether the format that your bank or payment processing service requires for payment files is available.

  1. Click Accounts receivable > Journals > Payments > Payment journal.

  2. Select a journal, and then click Lines.

  3. Click Functions > Generate payments. The Generate payments form is displayed.

  4. Select the Export format option, and then, in the Export format field, select a format for the export file.


    Select the Payment method option, and then, in the Method of payment field, select a method of payment that uses the appropriate format for export files.


    For Canada, select RBC Pre-Authorized Debits [PADS] Service (CA) or HSBC Distribution Format (CA) as the export format for the method of payment.

  5. Click Dialog.

  6. In the form that is displayed, enter the information that is required for the payment format.


    The fields that are displayed in this form depend on the payment format that was selected. For example, if you select the RBC Pre-Authorized Debits (PADS) Service (CA) format, you can select either CAD or USD as the currency that is used for the payments.

  7. Click OK.

  8. In the Generate payments form, click OK.

See also

Set up a file format for a method of payment for customers

(CAN) Set up IAT ACH file parameters