Receive a purchase order or transfer order


This content is archived and is not being updated. For the latest documentation, see Microsoft Dynamics 365 product documentation. For the latest release plans, see Dynamics 365 and Microsoft Power Platform release plans.

Applies To: Microsoft Dynamics AX 2012 R3, Microsoft Dynamics AX 2012 R2, Microsoft Dynamics AX 2012 Feature Pack, Microsoft Dynamics AX 2012

Employees who have been granted access can receive the merchandise for purchase orders and incoming transfer orders. Completed counts are then uploaded to Microsoft Dynamics AX for Retail Headquarters so that they can be posted.

Item variants and units of measure can be included when inventory is received.

You can also receive inventory in Microsoft Dynamics AX for Retail POS. For more information, see Retail POS Help.


Before you can receive inventory, make sure that a store inventory terminal, a worksheet mask, and an employee who has store inventory access are set up. For more information, see Retail Headquarters Help.

  1. Log on to your company’s Enterprise Portal webpage with an account that has store inventory access.

    Enterprise Portal displays the Home page. The Home page displays the Role Center that has been assigned to you.

  2. Click the Retail tab, and then under Common, click Receiving.

    Enterprise Portal displays a list of purchase orders and incoming transfer orders.

  3. Double-click the order to receive.

    Enterprise Portal displays the order, together with a list of the products that must be received. To limit the list, use the filter fields at the top of the list.

  4. If you want to edit the order's Driver details or Delivery note number, click Edit details.

  5. Select a product that is listed on the order.

  6. In the Receive now column, type the quantity that has been received, and then click the Save icon on the line item.

  7. Repeat steps 5 and 6 for each product to receive.

  8. When you have finished receiving products, click Submit to send the completed order to Retail Headquarters.

See also

Perform a stock count

Complete an outgoing transfer order