Scenario: Settle a partial customer payment that has discounts on credit notes

Important

This content is archived and is not being updated. For the latest documentation, see Microsoft Dynamics 365 product documentation. For the latest release plans, see Dynamics 365 and Microsoft Power Platform release plans.

Applies To: Microsoft Dynamics AX 2012 R3, Microsoft Dynamics AX 2012 R2, Microsoft Dynamics AX 2012 Feature Pack, Microsoft Dynamics AX 2012

Fabrikam allows for cash discounts on partial payments and for discounts on credit notes. For information about these setup parameters, see About parameters for settlements in Accounts receivable and Accounts receivable parameters (form).

Invoice for 1,000.00 and credit note for 100.00

Customer 4035 has an invoice for 1,000.00 and credit note for 100.00. Each has a 1 percent discount if it is paid in 14 days. Arnie can view this information in the Customer transactions form. (Click Accounts receivable > Common > Customers > All customers. Select customer 4035. On the Action Pane, click Transactions.)

Voucher

Transaction type

Date

Invoice

Amount in transaction currency debit

Amount in transaction currency credit

Balance

Currency

FTI-10050

Invoice

6/28/2015

10050

1,000.00

1,000.00

USD

CCRN-10050

Credit note

6/28/2015

CR-10050

100.00

-100.00

USD

Settle a credit note with an invoice

In the Customers form, on the Action Pane, Arnie clicks the Collect tab, and then clicks Settle open transactions. He can use the Settle open transactions form to view the cash discount dates and amounts. He marks the two documents, and then clicks Update to settle the transactions. There is a discount of -1.00 on the credit note, because Fabrikam allows for discounts on credit notes.

Mark

Use cash discount

Voucher

Account

Date

Due date

Invoice

Amount in transaction currency

Currency

Amount to settle

Selected

Normal

FTI-10050

4035

6/28/2015

7/28/2015

10050

1,000.00

USD

990.00

Selected

Normal

CCRN-10050

4035

6/28/2015

7/28/2015

CR-10050

-100.00

USD

-99.00

Discount information is shown at the bottom of the Settle open transactions form.

Cash discount date

7/12/2015

Cash discount amount

-1.00

Use cash discount

Normal

Cash discount taken

0.00

Cash discount amount to take

-1.00

The settlement will be 100.00, and will include a payment of 99.00 and a discount of 1.00.

See also

Accounts receivable parameters (form)

About parameters for settlements in Accounts receivable

Scenario: Settle a customer payment with an invoice

Scenario: Automatic settlement and prioritization

Scenario: Cash discount handling for overpayments

Scenario: Settle a partial customer payment and settle the final payment in full before the discount date

Scenario: Settle a partial customer payment before the discount date with a final payment after the discount date

Scenario: Settle a partial customer payment that has multiple discount periods

Scenario: Use one customer payment to settle multiple invoices that span multiple discount periods