Products and Capabilities
Services and scenarios supported by FastTrack
This topic includes details on the workload scenarios supported by FastTrack and the source environment expectations necessary before we can begin. Based on your current setup, we work with you to create a remediation plan that brings your source environment up to the minimum requirements for successful onboarding.
FastTrack provides guidance to help you first with core capabilities (common for all Microsoft Online Services) and then with onboarding each eligible service:
- General
- Security and Compliance
- Office 365
- Employee Experience
- Enterprise Mobility + Security
- Windows 11
- Windows 365 Enterprise
- Azure Virtual Desktop
- Universal Print
- App Assure
- Microsoft Edge
- Microsoft Surface
Note
For information on source environment expectations for Office 365 US Government, see Source Environment Expectations for Office 365 US Government.
General
Service | FastTrack guidance details | Source environment expectations |
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Core onboarding | We provide remote guidance on core onboarding, which involves service provisioning, tenant, and identity integration. It also includes steps for providing a foundation for onboarding services like Exchange Online, SharePoint Online, and Microsoft Teams, including a discussion on security, network connectivity, and compliance.
Onboarding for one or more eligible services can begin once core onboarding is finished. Identity Integration We provide remote guidance for:
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Network enablement
As part of the FastTrack benefit, we advise you as to best practices for connecting to cloud services to ensure the highest levels of performance of Microsoft 365. Active Directory forests These have the functional forest level set to Windows Server 2003 onward, with the following forest configuration:
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Microsoft 365 Apps | We provide remote deployment guidance for:
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Network health | We provide remote guidance with obtaining and interpreting key network connectivity data from your environment showing how aligned your organization’s sites are to Microsoft’s principles of network connectivity. This highlights your network score which directly impacts migration velocity, user experience, service performance, and reliability. We also guide you through any remediation steps highlighted by this data to help you improve your network score. |
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Security and Compliance
Service | FastTrack guidance details | Source environment expectations |
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Azure Active Directory (Azure AD) and Azure AD Premium | We provide remote guidance for securing your cloud identities for the following scenarios.
Secure foundation infrastructure
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The on-premises Active Directory and its environment have been prepared for Azure AD Premium, including remediation of identified issues that prevent integration with Azure AD and Azure AD Premium features. |
Microsoft 365 Defender | Microsoft 365 Defender is a unified pre- and post-breach enterprise defense suite that natively coordinates detection, prevention, investigation, and response across endpoints, identities, email, and apps to provide integrated protection against sophisticated attacks. We provide remote guidance for:
The following is out of scope
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Microsoft Defender for Cloud Apps | Microsoft Defender for Cloud Apps is a Cloud Access Security Broker (CASB) that provides rich visibility, control over data travel, and sophisticated analytics to identify and combat cyber threats across all your Microsoft and third-party cloud services. We provide remote guidance for:
The following is out of scope
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Microsoft Defender for Endpoint | Microsoft Defender for Endpoint is a platform designed to help enterprise networks prevent, detect, investigate, and respond to advanced threats.
We provide remote guidance for:
*Only attack surface reduction rules, controlled folder access, and network protection are supported. All other attack surface reduction capabilities aren't in scope. See the following out of scope section for more details. **Only some aspects are device discovery are supported. See the following out of scope section for more details. ***Windows Server 2012 R2 and 2016 support is limited to the onboarding and configuration of the unified agent. All Windows versions must be managed by Configuration Manager or Microsoft Endpoint Configuration Manager 2017 (with the latest hotfix updates or greater). ****See the following out of scope section for mobile threat defense details. The following is out of scope
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Onboarding requirements for Windows 365 include:
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Microsoft Defender for Identity | Microsoft Defender for Identity is a cloud-based security solution that leverages your on-premises Active Directory signals to identify, detect, and investigate advanced threats, compromised identities, and malicious insider actions directed at your organization. We provide remote guidance for:
The following is out of scope
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Microsoft Defender for Office 365 | Microsoft Defender for Office 365 safeguards your organization against malicious threats posed by email messages, links (URLs), and collaboration tools. Defender for Office 365 includes:
We provide remote guidance for:
The following is out of scope
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Aside from the Core onboarding portion in General, there are no minimum system requirements. |
Microsoft Intune | We provide remote guidance on getting ready to use Intune as the cloud-based mobile device management (MDM) and mobile app management (MAM) provider for your apps and devices. The exact steps depend on your source environment and are based on your mobile device and mobile app management needs. The steps can include:
We provide remote guidance for:
The following is out of scope
Cloud-attach We guide you through getting ready to cloud-attach existing Configuration Manager environments with Intune. The exact steps depend on your source environment. These steps can include:
Deploy Outlook mobile for iOS and Android securely We can provide guidance to help you deploy Outlook mobile for iOS and Android securely in your organization to ensure your users have all the required apps installed.
Endpoint analytics We can provide guidance to help you enable Endpoint analytics for your organization. The steps to do so depend on your source environment. They can include:
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Intune integrated with Microsoft Defender for Endpoint
Windows Autopilot IT admins are responsible for registering their devices to their organization by either having the hardware vendor upload their hardware IDs on their behalf or by uploading it themselves into the Windows Autopilot service. |
Microsoft Purview Compliance Manager | We provide remote guidance for:
The following is out of scope
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Aside from the Core onboarding portion in General, there are no minimum system requirements. |
Microsoft Purview Information Protection | We provide remote guidance for:
We also provide guidance if you want to apply protection using Microsoft Azure Rights Management Services (Azure RMS), Office 365 Message Encryption (OME), and DLP. The following is out of scope
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Aside from the Core onboarding portion in General, there are no minimum system requirements with the exception of Microsoft Purview Information Protection.
Microsoft Purview Information Protection Customer prerequisite responsibilities include:
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Microsoft Purview Data Lifecycle Management and Records Management | We provide remote guidance for:
The following is out of scope
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Aside from the Core onboarding portion in General, there are no minimum system requirements. |
Microsoft Purview Insider Risk Management | Purview Insider Risk Management
We provide remote guidance for:
Purview Communication Compliance We provide remote guidance for:
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Aside from the Core onboarding portion in General, there are no minimum system requirements. |
Microsoft Purview eDiscovery |
Purview eDiscovery (Premium) We provide remote guidance for:
Purview Audit (Premium) (only supported in E5) We provide remote guidance for:
The following is out of scope
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Aside from the Core onboarding portion in General, there are no minimum system requirements. |
Office 365
Service | FastTrack guidance details | Source environment expectations |
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Exchange Online | For Exchange Online, we guide you through the process to get your organization ready to use email. The exact steps depend on your source environment and your email migration plans.
We provide remote guidance for:
For information on using the FastTrack benefit for data migration to Office 365, see Data Migration. | Your source environment must have one of the following minimum levels:
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Microsoft Defender for Office 365 | For more information, see Microsoft Defender for Office 365 in Security and Compliance. |
Microsoft Purview Data Lifecycle | For more information, see Microsoft Purview Data Lifecycle in Security and Compliance. | |
Microsoft Purview Information Protection | For more information, see Microsoft Purview Information Protection in Security and Compliance. | |
Microsoft Teams | We provide remote guidance for:
The following is out of scope
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Note: If users aren't assigned and enabled with SharePoint Online licenses, they won't have OneDrive for Business storage in Office 365. File sharing continues to work in Channels, but users can't share files in Chats without OneDrive for Business storage in Office 365. Teams doesn't support SharePoint on-premises. Note: The ideal state is for all users to have their mailboxes homed on Exchange Online. Users with mailboxes homed on-premises must have their identities synchronized to the Office 365 directory through Azure AD Connect. For these Exchange hybrid customers, if the user's mailbox is on-premises, the user cannot add or configure Connectors. The installers for the Microsoft Teams Windows and Mac desktop clients can be downloaded from https://go.microsoft.com/fwlink/?linkid=839411. |
Outlook for iOS and Android | We provide remote guidance for:
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Power BI | We provide remote guidance for:
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Online client software like Power BI Desktop must be at a minimum level as defined in the System requirements for Microsoft 365 and Office. |
Project Online | We provide remote guidance for:
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Online client software like Project for Office 365 must be at a minimum level as defined in the System requirements for Microsoft 365 and Office. |
Project Online Professional and Premium | We provide remote guidance for:
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Online client software like Project for Office 365 must be at a minimum level as defined in the System requirements for Microsoft 365 and Office. |
SharePoint Online and OneDrive for Business | We provide remote guidance for:
For information on using the FastTrack benefit for data migration to Office 365, see Data Migration. |
For SharePoint hybrid:
Note: For information on Multi-Geo Capabilities, see Multi-Geo Capabilities in OneDrive and SharePoint Online in Office 365. |
Yammer Enterprise |
We provide remote deployment guidance for:
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Online client software must be at a minimum level as defined in the System requirements for Microsoft 365 and Office. |
Employee Experience
Service | FastTrack guidance details | Source environment expectations |
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Employee Experience scenario featuring Microsoft Viva | Microsoft Viva is an employee experience platform that brings together communications, knowledge, learning, resources, and insights. Powered by Microsoft 365 and experienced primarily through Microsoft Teams, Microsoft Viva fosters a culture where people and teams are empowered to be their best from anywhere. The Employee Experience scenario includes:
We provide remote guidance for:
The following is out of scope
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Viva Connections | Viva Connections encourages meaningful connections while fostering a culture of inclusion and aligning the entire organization around your vision, mission, and strategic priorities.
We provide remote guidance for:
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Viva Engage | Viva Engage delivers high-value experiences including community building, leadership engagement, knowledge sharing, and self-expression. We provide remote guidance for:
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Viva Insights | Viva Insights helps individuals, managers, and business leaders gain personalized insights and actionable recommendations.
We provide remote guidance for:
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The customer must have their mailboxes in Exchange Online. |
Viva Topics | Viva Topics empowers employees to find answers and experts and connect with others in their department and beyond.
We provide remote guidance for:
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Viva Learning | Viva Learning enables employees to discover, share, and track learning from various content sources. It enables business leaders to drive a culture of learning through empowered time manangement and coaching.
We provide remote guidance for:
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Viva Goals | Viva Goals immerses everyone in the company’s purpose and top priorities with a goal alignment solution that creates a culture of engaged employees achieving results.
We provide remote guidance for:
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Enterprise Mobility + Security
Service | FastTrack guidance details | Source environment expectations |
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Azure Active Directory (Azure AD) and Azure AD Premium | For more information, see Azure Active Directory (Azure AD) and Azure AD Premium in Security and Compliance. | |
Microsoft Purview Information Protection | For more information on Microsoft Purview Information Protection, see Microsoft Purview Information Protection in Security and Compliance. | |
Microsoft Intune | For more information, see Microsoft Intune in Security and Compliance. |
Windows 11
Service | FastTrack guidance details | Source environment expectations |
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Windows 11 | We provide guidance for updating to Windows 11 Enterprise from Windows 7 Professional, Windows 8.1 Professional, and Windows 10 Enterprise.
Note: PCs must meet Windows 11 hardware requirements.
We provide remote guidance for:
BitLocker We provide remote guidance for:
Windows Hello for Business We provide remote guidance for:
The following is out of scope
Windows Autopatch We provide remote guidance for:
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For PC update, you must meet these requirements:
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Microsoft Defender for Endpoint | For more information, see Microsoft Defender for Endpoint in Security and Compliance. |
Windows 365 Enterprise
Service | FastTrack guidance details | Source environment expectations |
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Windows 365 Enterprise | Remote deployment guidance is provided to Microsoft customers for onboarding to Windows 365 Enterprise. Windows 365 takes the operating system to the Microsoft Cloud, securely streaming the full Windows experience—including all your apps, data, and settings—to your personal or corporate devices. You can provision Cloud PCs (devices that are deployed on the Windows 365 service) instantly across the globe and manage them seamlessly alongside your physical PC estate using Microsoft Endpoint Manager. This desktop-as-a-service (DaaS) solution combines the benefits of desktop cloud hosting with the simplicity, security, and insights of Microsoft 365.
We provide remote guidance for the following:
The following is out of scope
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You must have the following before onboarding:
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Azure Virtual Desktop
Service | FastTrack guidance details | Source environment expectations |
---|---|---|
Azure Virtual Desktop | Onboarding assistance for Azure Virtual Desktop is provided by FastTrack for Azure. Customers should contact FastTrack for Azure to check for eligibility. If the customer doesn't qualify, they should work with an Azure partner. Note: FastTrack for Azure has separate eligibility requirements. |
Universal Print
Service | FastTrack guidance details | Source environment expectations |
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Universal Print |
We provide remote guidance for:
The following is out of scope
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App Assure
Service | FastTrack guidance details | Source environment expectations |
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App Assure | App Assure is a service designed to address issues with Windows and Microsoft 365 Apps app compatibility and is available to all Microsoft customers. When you request the App Assure service, we work with you to address valid app issues. To request App Assure assistance, complete the App Assure service request.
We also provide guidance to customers who face compatibility issues when deploying Windows 365 Cloud PC, Windows Virtual Desktop, and Microsoft Edge and make every reasonable effort to resolve compatibility issues. We provide remediation assistance for apps deployed on the following Microsoft products:
Note: FastTrack’s eligibility criteria doesn't apply to App Assure services, subject to Microsoft’s discretion. The following is out of scope
Customer responsibilities include
Contact a Microsoft Partner for assistance with these services. |
Windows and Microsoft 365 Apps
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Microsoft Edge
Service | FastTrack guidance details | Source environment expectations |
---|---|---|
Microsoft Edge |
We provide remote deployment and adoption guidance and compatibility assistance for:
The following is out of scope
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Microsoft Surface
Service | FastTrack guidance details | Source environment expectations |
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Surface PC | Remote deployment guidance is provided to eligible customers for deploying and onboarding their Surface PC devices to Microsoft 365 services. Chip-to-cloud security helps protect the customer's employees against security threats. Surface devices also help keep your company secure and compliant.
We provide remote guidance for:
The following is out of scope
Contact a Microsoft Partner or Microsoft FastTrack for Azure for assistance with items out of scope or if your source environment expectations aren't met. If you're dealing with concerns about app compatibility, contact Microsoft App Assure. |
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Surface Hub 2S devices | We provide remote guidance for:
The following is out of scope
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