Known issues with Microsoft Graph

This article describes known issues with Microsoft Graph.

To report a known issue, see the Microsoft Graph support page.

For information about the latest updates to the Microsoft Graph API, see the Microsoft Graph changelog.


Some limitations apply to the application and servicePrincipal resources

Changes to the application and servicePrincipal resources are currently in development. The following is a summary of current limitations and in-development API features.

Current limitations:

  • Some application properties (such as appRoles and addIns) will not be available until all changes are completed.
  • Only multi-tenant apps can be registered.
  • Updating apps is restricted to apps registered after the initial beta update.
  • Azure Active Directory users can register apps and add additional owners.
  • Support for OpenID Connect and OAuth protocols.
  • Policy assignments to an application fail.
  • Operations on ownedObjects that require appId fail (For example, users/{id|userPrincipalName}/ownedObjects/{id}/...).

In development:

  • Ability to register single tenant apps.
  • Updates to servicePrincipal.
  • Migration of existing Azure AD apps to updated model.
  • Support for appRoles, pre-authorized clients, optional claims, group membership claims, and branding
  • Microsoft account (MSA) users can register apps.

Azure AD v2.0 endpoint is not supported for CSP apps

Cloud solution provider (CSP) apps must acquire tokens from the Azure AD (v1) endpoints to successfully call Microsoft Graph in their partner-managed customers. Currently, acquiring a token through the newer Azure AD v2.0 endpoint is not supported.

Under certain circumstances, pre-consent for cloud solution provider (CSP) apps might not work for some of your customer tenants.

  • For apps using delegated permissions, when using the app for the first time with a new customer tenant, you might receive this error after sign-in: AADSTS50000: There was an error issuing a token.
  • For apps using application permissions, your app can acquire a token, but unexpectedly gets an access denied message when calling Microsoft Graph.

We are working to fix this issue as soon as possible, so that pre-consent will work for all your customer tenants.

In the meantime, to unblock development and testing, you can use the following workaround.


This is not a permanent solution and is only intended to unblock development. This workaround will not be required after the issue is fixed. This workaround does not need to be undone after the fix is in place.

  1. Open an Azure AD v2 PowerShell session and connect to your customer tenant by entering your admin credentials into the sign-in window. You can download and install Azure AD PowerShell V2 from here.

    Connect-AzureAd -TenantId {customerTenantIdOrDomainName}
  2. Create the Microsoft Graph service principal.

    New-AzureADServicePrincipal -AppId 00000003-0000-0000-c000-000000000000


Error accessing a shared calendar

When attempting to access events in a calendar that has been shared by another user using the following operation:

GET /users/{id}/calendars/{id}/events

You may get HTTP 500 with the error code ErrorInternalServerTransientError. The error occurs because:

  • Historically, there are two ways that calendar sharing has been implemented, which, for the purpose of differentiating them, are referred to as the "old" approach and "new" approach.
  • The new approach is currently available for sharing calendars with view or edit permissions, but not with delegate permissions.
  • You can use the calendar REST API to view or edit shared calendars only if the calendars were shared using the new approach.
  • You cannot use the calendar REST API to view or edit such calendars (or their events) if the calendars were shared using the old approach.

If a calendar was shared with view or edit permissions but using the old approach, you can now work around the error and manually upgrade the calendar sharing to use the new approach. Over time, Outlook will automatically upgrade all shared calendars to use the new approach, including calendars shared with delegate permissions.

To manually upgrade a shared calendar to use the new approach, follow these steps:

  1. The recipient removes the calendar that was previously shared to them.
  2. The calendar owner re-shares the calendar in Outlook on the web, Outlook on iOS, or Outlook on Android.
  3. The recipient re-accepts the shared calendar using Outlook on the web. (It will be possible to use other Outlook clients soon.)
  4. The recipient verifies that the calendar has been re-shared successfully using the new approach by being able to view the shared calendar in Outlook on iOS or Outlook on Android.

A calendar shared with you in the new approach appears as just another calendar in your mailbox. You can use the calendar REST API to view or edit events in the shared calendar, as if it's your own calendar. As an example:

GET /me/calendars/{id}/events

Partial support for adding and accessing ICS-based calendars in user's mailbox

Currently, calendars based on an Internet Calendar Subscription (ICS) are only partially supported:

  • You can add an ICS-based calendar to a user mailbox through the UI, but not through the Microsoft Graph API.
  • Listing the user's calendars lets you get the name, color and id properties of each calendar in the user's default calendar group, or a specified calendar group, including any ICS-based calendars. You cannot store or access the ICS URL in the calendar resource.
  • You can also list the events of an ICS-based calendar.

Error attaching large files to events

An app with delegated permissions returns HTTP 403 Forbidden when attempting to attach large files to an Outlook message or event that is in a shared or delegated mailbox. With delegated permissions, createUploadSession succeeds only if the message or event is in the signed-in user's mailbox.

onlineMeetingUrl property is not supported for Microsoft Teams

Currently, the onlineMeetingUrl property of a Skype meeting event would indicate the online meeting URL. However, that property for a Microsoft Teams meeting event is set to null.

The beta version offers a workaround, where you can use the onlineMeetingProvider property of an event to verify that the provider is Microsoft Teams. Through the onlineMeeting property of the event, you can access the joinUrl.

Change notifications

Update notifications occur on creation and soft deletion of users

Subscriptions to changes for user with changeType set to updated will also receive notifications of changeType: updated on user creation and user soft deletion.

Update notifications occur on creation and soft deletion of groups

Subscriptions to changes for group with changeType set to updated will also receive notifications of changeType: updated on group creation and group soft deletion.


GET operation does not return default contacts folder

In the /v1.0 version, GET /me/contactFolders does not include the user's default contacts folder.

A fix will be made available. Meanwhile, you can use the following list contacts query and the parentFolderId property as a workaround to get the folder ID of the default contacts folder:


In this request:

  1. /me/contacts?$top=1 gets the properties of a contact in the default contacts folder.
  2. Appending &$select=parentFolderId returns only the contact's parentFolderId property, which is the ID of the default contacts folder.

Accessing contacts via a contact folder doesn't work in beta

In the /beta version, an issue currently prevents accessing a contact by specifying its parent folder in the REST request URL, as shown in the following two scenarios.

Accessing a contact from a user's top-level contactFolder:

GET /me/contactfolders/{id}/contacts/{id}
GET /users/{id | userPrincipalName}/contactfolders/{id}/contacts/{id}

Accessing a contact contained in a child folder of a contactFolder:

GET /me/contactFolders/{id}/childFolders/{id}/.../contacts/{id}
GET /users/{id | userPrincipalName}/contactFolders/{id}/childFolders/{id}/contacts/{id}

The previous example shows one level of nesting, but a contact can be located in a child of a child and so on.

As an alternative, you can simply get the contact by specifying its ID as shown, because GET /contacts in the /beta version applies to all the contacts in the user's mailbox:

GET /me/contacts/{id}
GET /users/{id | userPrincipalName}/contacts/{id}

Customer booking

Error when querying bookingBusinesses

Getting the list of bookingBusinesses fails with the following error code when an organization has several Bookings businesses and the account making the request is not an administrator:

  "error": {
    "code": "ErrorExceededFindCountLimit",
      "The GetBookingMailboxes request returned too many results. Please specify a query to limit the results.",

As a workaround, you can limit the set of businesses returned by the request by including a query parameter, for example:


Delta query

OData context is returned incorrectly

OData context is sometimes returned incorrectly when tracking changes to relationships.

Schema extensions are not returned with select

Schema extensions (legacy) are not returned with $select statement, but are returned without $select.

Clients cannot track changes to open extensions

Clients cannot track changes to open extensions or registered schema extensions.

Devices and apps | Device updates (Windows updates)

Accessing and updating deployment audiences is not supported

Accessing and updating deployment audiences on deployment resources created via Intune is not currently supported.


Change tracking is not supported

Change tracking (delta query) is not supported for open or schema extension properties.

Unable to create a resource and open extension at the same time

You cannot specify an open extension at the same time you create an instance of administrativeUnit, device, group, organization or user. You must first create the instance and then specify the open extension data in a subsequent POST request on that instance.

Unable to create a resource instance and add schema extension data at the same time

You cannot specify a schema extension in the same operation as creating an instance of contact, event, message, or post. You must first create the resource instance and then do a PATCH to that instance to add a schema extension and custom data.

Limit of 100 schema extension property values allowed per resource instance

Directory resources, such as device, group, and user, currently limit the total number of schema extension property values that can be set on a resource instance to 100.

Owner must be specified when updating a schemaExtension definition using Microsoft Graph Explorer

When using PATCH to update a schemaExtension using Graph Explorer, you must specify the owner property and set it to its current appId value (which will need to be an appId of an application that you own). This is also the case for any client application the appId for which is not the same as the owner.

Filtering on schema extension properties is not supported on all entity types

Filtering on schema extension properties (using the $filter expression) is not supported for Outlook entity types - contact, event, message, or post.

Files (OneDrive)

Accessing a user's drive before user accesses it leads to error

First-time access to a user's personal drive through Microsoft Graph before the user accesses their personal site through a browser leads to a 401 response.


Microsoft Graph exposes two permissions (Group.Read.All and Group.ReadWrite.All) for access to the APIs for groups and Microsoft Teams. These permissions must be consented to by an administrator. In the future, we plan to add new permissions for groups and Teams that users can consent to.

Some group APIs don't support delegated or app-only permissions

Only the API for core group administration and management supports access using delegated or app-only permissions. All other features of the group API support only delegated permissions.

Examples of group features that support delegated and app-only permissions:

  • Creating and deleting groups
  • Getting and updating group properties pertaining to group administration or management
  • Group directory settings, type, and synchronization
  • Group owners and membership
  • Getting group conversations and threads

Examples of group features that support only delegated permissions:

  • Group events, photo
  • External senders, accepted or rejected senders, group subscription
  • User favorites and unseen count

Microsoft Graph bypasses group policies configured through Outlook on the web

Using Microsoft Graph to create and name a Microsoft 365 group bypasses any Microsoft 365 group policies that are configured through Outlook on the web.

allowExternalSenders property can only be accessed on unified groups

There is currently an issue that prevents setting the allowExternalSenders property of a group in a POST or PATCH operation, in both /v1.0 and /beta.

The allowExternalSenders property can only be accessed on unified groups. Accessing this property on security groups, including via GET operations, will result in an error.

Removing a group owner also removes the user as a group member

When DELETE /groups/{id}/owners is called for a group that is associated with a team, the user is also removed from the /groups/{id}/members list. To work around this, remove the user from both owners and members, then wait 10 seconds, then add them back to members.

Identity and access

The conditionalAccessPolicy API currently requires consent to the Policy.Read.All permission to call the POST and PATCH methods. In the future, the Policy.ReadWrite.ConditionalAccess permission will enable you to read policies from the directory.

The claimsMappingPolicy API might require consent to both the Policy.Read.All and Policy.ReadWrite.ConditionalAccess permissions for the LIST /policies/claimsMappingPolicies and GET /policies/claimsMappingPolicies/{id} methods, as follows:

  • If no claimsMappingPolicy objects are available to retrieve in a LIST operation, either permission is sufficient to call this method.
  • If there are claimsMappingPolicy objects to retrieve, your app must consent to both permissions. If not, a 403 Forbidden error is returned.

In the future, either permission will be sufficient to call both methods.

Non-Windows devices can't be updated by an app with application permissions

When an app with application permissions attempts to update any properties of the device object where the operationSystem property isn't Windows, apart from the extensionAttributes property, the Update device API returns a 400 Bad request error code with the error message "Properties other than ExtendedAttribute1..15 can be modified only on windows devices.". Use delegated permissions to update the properties of non-Windows devices.

JSON batching

Nested batches are not supported

JSON batch requests must not contain any nested batch requests.

All individual requests must be synchronous

All requests contained in a batch request must be run synchronously. If present, the respond-async preference will be ignored.

Transactional processing of requests is not supported

Microsoft Graph does not currently support transactional processing of individual requests. The atomicityGroup property on individual requests will be ignored.

URIs must be relative

Always specify relative URIs in batch requests. Microsoft Graph then makes these URLs absolute by using the version endpoint included in the batch URL.

Batch size is limited

JSON batch requests are currently limited to 20 individual requests.

  • Depending on the APIs part of the batch request, the underlying services impose their own throttling limits that affect applications that use Microsoft Graph to access them.
  • Requests in a batch are evaluated individually against throttling limits and if any request exceeds the limits, it fails with a status of 429.

For more details, visit Throttling and batching.

Request dependencies are limited

Individual requests can depend on other individual requests. Currently, requests can only depend on a single other request, and must follow one of these three patterns:

  • Parallel - no individual request states a dependency in the dependsOn property.
  • Serial - all individual requests depend on the previous individual request.
  • Same - all individual requests that state a dependency in the dependsOn property state the same dependency. Note: Requests made using this pattern will run sequentially.

As JSON batching matures, these limitations will be removed.

Mail (Outlook)

Attaching large files to messages with delegated permissions can fail

An app with delegated permissions returns HTTP 403 Forbidden when attempting to attach large files to an Outlook message or event that is in a shared or delegated mailbox. With delegated permissions, createUploadSession succeeds only if the message or event is in the signed-in user's mailbox.

The comment parameter for creating a draft does not become part of the message body

The comment parameter for creating a reply or forward draft (createReply, createReplyAll, createForward) does not become part of the body of the resultant message draft.

GET messages returns chats in Microsoft Teams

In both the v1.0 and beta endpoints, the response to GET /users/id/messages includes the user's Microsoft Teams chats that occurred outside the scope of a team or channel. These chat messages have "IM" as their subject.

Query parameters

Some limitations apply to query parameters

The following limitations apply to query parameters:

  • Multiple namespaces are not supported.
  • GET requests on $ref with casting are not supported on users, groups, devices, service principals, and applications.
  • @odata.bind is not supported. This means that you can't properly set the acceptedSenders or rejectedSenders navigation property on a group.
  • is not present on non-containment navigations (like messages) when using minimal metadata.
  • $expand:
    • For directory objects, returns a maximum of 20 objects.
    • No support for @odata.nextLink.
    • No support for more than one level of expand.
    • For directory objects, no support for nesting other query parameters such as $filter and $select in $expand.
  • $filter
    • /attachments endpoint does not support filters. If present, the $filter parameter is ignored.
    • Cross-workload filtering is not supported.
  • $search:
    • Full-text search is only available for a subset of entities, such as messages.
    • Cross-workload searching is not supported.
    • Searching is not supported in Azure AD B2C tenants.
  • $count:
    • Not supported in Azure AD B2C tenants.
    • When using the $count=true query string when querying against directory objects, the @odata.count property will be present only in the first page of the paged data.
  • Query parameters specified in a request might fail silently. This can be true for unsupported query parameters as well as for unsupported combinations of query parameters.


License check errors for Azure AD activity reports

When you have a valid Azure AD Premium license and call the directoryAudit, signIn, or provisioning Azure AD activity reports APIs, you might still encounter an error message similar to the following:

    "error": {
        "code": "Authentication_RequestFromNonPremiumTenantOrB2CTenant",
        "message": "Neither tenant is B2C or tenant doesn't have premium license",
        "innerError": {
            "date": "2021-09-02T17:15:30",
            "request-id": "73badd94-c0ca-4b09-a3e6-20c1f5f9a307",
            "client-request-id": "73badd94-c0ca-4b09-a3e6-20c1f5f9a307"

This error might also occur when retrieving the signInActivity property of the user resource; for example,$select=signInActivity.

This error is due to intermittent license check failures, which we are working to fix. As a temporary workaround, add the Directory.Read.All permission. This temporary workaround will not be required when the issue is resolved.

Sites and lists (SharePoint)

Follow/unfollow sites is not in sync with SharePoint following

When querying followed sites through Microsoft Graph, the response might have incorrect results and those results might not match the results from following content in SharePoint. As a temporary workaround, you can use the Following people and content REST API.

Teamwork and communications (Microsoft Teams)

Unable to filter team members by roles

Role query filters along with other filters GET /teams/team-id/members?$filter=roles/any(r:r eq 'owner') and displayName eq 'dummy' might not work. The server might respond with a BAD REQUEST.

Requests to filter team members by role require a parameter

All the requests to filter team members by roles expect either a skipToken parameter or a top paramater in the request, but not both. If both the parameters are passed in the request, the top parameter will be ignored.

Some properties for chat members might be missing in the response to a GET request

In certain instances, the tenantId / email / displayName property for the individual members of a chat might not be populated on a GET /chats/chat-id/members or GET /chats/chat-id/members/membership-id request.

Properties are missing in the list of teams that a user has joined

The API call for me/joinedTeams returns only the id, displayName, and description properties of a team. To get all properties, use the Get team operation.

The following API calls do not support installing apps that require resource-specific consent permissions.

Unable to access a cross-tenant shared channel when the request URL contains tenants/{cross-tenant-id}

The API calls for teams/{team-id}/incomingChannels and teams/{team-id}/allChannels return the property which you can use to access the channel and run other operations on the channel object. If you call the URL returned from the property, the request fails with the following error when it tries to access the cross-tenant shared channel:

GET /tenants/{tenant-id}/teams/{team-id}/channels/{channel-id}
    "error": {
        "code": "BadRequest",
        "message": "TenantId in the optional tenants/{tenantId} segment should match the tenantId(tid) in the token used to call Graph.",
        "innerError": {
            "date": "2022-03-08T07:33:50",
            "request-id": "dff19596-b5b2-421d-97d3-8d4b023263f3",
            "client-request-id": "32ee2cbd-27f8-2441-e3be-477dbe0cedfa"

To solve this issue, remove the /tenants/{tenant-id} part from the URL before you call the API to access the cross-tenant shared channel.

TeamworkAppSettings permissions are not visible in the Azure portal

The permissions TeamworkAppSettings.Read.All and TeamworkAppSettings.ReadWrite.All are currently being rolled out and might not be visible in Azure Portal yet. To consent to these permissions, please use an authorize request as follows:


Create channel can return an error response

When you create a channel, if you use special characters in your channel name, the Get filesFolder API will return a 400 Bad Request error response. When you create a channel, make sure that the displayName for the channel does not:

  • Include any of the following special characters: ~ # % & * { } + / \ : < > ? | ‘ ”.
  • Start with an underscore (_) or period (.), or end with a period (.).

View meeting details menu is not available on Microsoft Teams client

The Microsoft Teams client does not show the View Meeting details menu for channel meetings created via the cloud communications API.


Encode number (#) symbols in userPrincipalName

The userPrincipalName of guest users added through Azure AD B2B often contains the number (#) character. Using $filter on a userPrincipalName that contains the # symbol, for example, GET /users?$filter=userPrincipalName eq '', returns a 400 Bad request HTTP error response. To filter by the userPrincipalName, encode the # character using its UTF-8 equivalent (%23), for example, GET /users?$filter=userPrincipalName eq ''.

Access to user resources is delayed after creation

Users can be created immediately through a POST on the user entity. A Microsoft 365 license must first be assigned to a user, in order to get access to Microsoft 365 services. Even then, due to the distributed nature of the service, it might take 15 minutes before files, messages, and events entities are available for use for this user, through the Microsoft Graph API. During this time, apps will receive a 404 Not Found HTTP error response.

Access to a user's profile photo is limited

  1. Reading and updating a user's profile photo is only possible if the user has a mailbox. Failure to read or update a photo, in this case, results in the following error:

      "error": {
        "code": "ErrorNonExistentMailbox",
        "message": "The SMTP address has no mailbox associated with it."
  2. Any photos that may have been previously stored using the thumbnailPhoto property (using the Azure AD Graph API (deprecated) or through AD Connect synchronization) are no longer accessible through the Microsoft Graph photo property of the user resource.

  3. Managing users' photos through the profilePhoto resource of the Microsoft Graph API is currently not supported in Azure AD B2C tenants.

Revoke sign-in sessions returns wrong HTTP code

The user: revokeSignInSessions API should return a 204 No content response for successful revocations, and an HTTP error code (4xx or 5xx) if anything goes wrong with the request. However, due to a service issue, this API returns a 200 OK and a Boolean parameter that is always true. Until this is fixed, you can treat any 2xx return code as success for this API.

Incomplete objects are returned when using getByIds request

Requesting objects using Get directory objects from a list of IDs should return full objects. However, currently user objects on the v1.0 endpoint are returned with a limited set of properties. As a temporary workaround, when you use the operation in combination with the $select query option, more complete user objects will be returned. This behavior is not in accordance with the OData specifications. Because this behavior might be updated in the future, use this workaround only when you provide $select= with all the properties you are interested in, and only if future breaking changes to this workaround are acceptable.

showInAddressList property is out of sync with Microsoft Exchange

When querying users through Microsoft Graph, the showInAddressList property may not indicate the same status shown in Microsoft Exchange. We recommend you manage this functionality directly with Microsoft Exchange through the Microsoft 365 admin center and not to use this property in Microsoft Graph.

Functionality available only in Office 365 REST or Azure AD Graph APIs (deprecated)

Some functionality is not yet available in Microsoft Graph. If you don't see the functionality you're looking for, you can use the endpoint-specific Office 365 REST APIs. For Azure AD Graph, see Migrate Azure Active Directory (Azure AD) Graph apps to Microsoft Graph.