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Deprecations in Microsoft Cloud for Financial Services

This article lists the various features and solutions that are deprecated in Microsoft Cloud for Financial Services.

Microsoft Dynamics 365 financial services accelerator

Effective July 1, 2021, Microsoft Dynamics 365 financial services accelerator is deprecated, and isn't available for download.

Remove the accelerator

For more information about removing solution components, see Manage Power Apps.

Integration of Intelligent appointments with Virtual Appointments

Effective July 31, 2023, integration of Intelligent appointments with Virtual Appointments is deprecated, and isn't available for deployment.

Banking customer intelligence

Effective September 1, 2023, Banking customer intelligence is deprecated and retired, and isn't available for deployment.

Loan tracker and sample loan onboarding portal

Effective September 1, 2023, loan tracker and sample loan onboarding portal are deprecated, and aren't available for deployment.

Collaboration Manager for Loans

Effective September 1, 2023, Collaboration Manager for Loans is deprecated, and isn't available for deployment.

Intelligent appointments

Effective May 22, 2024, Intelligent appointments is deprecated, and isn't available for deployment.

Financial document analysis skill for agents (preview)

Starting May 1, 2025, Financial document analysis skill for agents is not available for deployment. Effective August 4, 2025, the skill will be deprecated and no longer supported.

See also