Store Operations Assist

Important

This content is archived and is not being updated. For the latest documentation, go to What's new in Microsoft Cloud for Retail. For the latest release plans, go to Dynamics 365, Power Platform, and Cloud for Industry release plans.

Important

Some of the functionality described in this release plan has not been released. Delivery timelines may change and projected functionality may not be released (see Microsoft policy). Learn more: What's new and planned

Retail workforce management enables retailers to improve their bottom line by driving efficiency in managing store operations. As store employees juggle between store tasks, store administration and addressing customer needs, it’s important that they have a single pane view into what they’re supposed to do. As part of this release wave, we continue to strengthen our Teams and Store Operations Assist journey, allowing store managers and associates to collaborate on tasks and manage store operations from Teams. Additionally, Store Operations Assist will also allow store managers to plan shift-based tasks and offer support for employees to move between stores.