Overview of Store Operations Assist
The Store Operations Assist solution is an application that provides store associates with access to data and insights into their workflow. The solution helps retailers to:
Improve bottom line by driving efficiency of store operations.
Improve customer experience by connecting store associates with customers.
Give store associates tools for assistive selling.
The main modules of the solution are:
Store Operations Assist Admin: Gives district managers and store managers the tools they need to manage the store operations. This app helps retailers to give tools to their store associates for a productive environment.
Store Operations Assist Mobile: Offers store associates the self-service tool that they need to remain productive during their shift. Store associates can use this app to access store data and insights, conduct store operations, support customers, and sell products and services.
Store Operations Assist Teams: Provides store associates with access to Store Operations Assist Mobile and Store Operation Admin within Microsoft Teams.
Copilot template for store operations: Provides store associates with access to AI-powered insights and recommendations within Store Operations Assist.
Get started
| Task | Description | Target audience |
|---|---|---|
| Deploy Store Operations Assist | Deploy the solution and set up user and security roles | System admins |
| Set up Store Operations Assist | Set up organization data | System admins, Master data managers |
| Configure Store Operations Assist Admin | Set up and configure data related to retail stores, teams and users who use this solution | System admins, Master data managers |
| Use Store Operations Assist | Create plans, templates, and tasks and assign to stores | District managers, Store managers |
| Set up Store Operations Assist Mobile | Set up Store Operations Assist Mobile for retail workforce | System admins, Store associates |
| Use Store Operations Assist Mobile | Use this app to conduct store operations and support customers | Store associates |
| Customize Store Operations Assist | Customize the solution to your unique needs and best practices | System admins |
| Set up Store Operations Assist Teams | Set up Store Operations Assist Teams for retail workforce | System admins, Store associates |
| Overview of copilot template for store operations | Use this copliot template to conduct store operations and support customers using AI | Store associates |