App requirements

Microsoft Managed Desktop requires that we manage devices using a specific approach to guarantee the performance, reliability, and serviceability of devices.

Management area Microsoft Managed Desktop approach
Device configuration or policy management Microsoft Intune
Application management Microsoft Intune and Company Portal
Application deployment For more information, see:
Driver deployment Drivers included with the device, Windows Update, or Intune.
Device security See Device security.
Identity and access management See Identity and access management.
Network security See Network security.
Information security See Information security.
Data recovery OneDrive for Business
Core productivity Microsoft 365 Apps for enterprise
Browser Microsoft Edge

Microsoft Managed Desktop might monitor other software running on managed devices. If any software negatively affects device management, device security, performance, or reliability, you might be required to request an exception to the service plan.