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As an admin, you might need to manage the Clutter feature in Microsoft 365. To turn the Clutter feature on or off for users in your organization, use Exchange PowerShell. (Individuals can turn it on or off by using these instructions: Turn off/on Clutter in Outlook).
For details on using Exchange PowerShell, see Using PowerShell with Exchange Online and Connect to Exchange Online PowerShell. You need an account that has at least the Exchange Administrator role and the ability to connect to Exchange Online by using PowerShell.
Turn on Clutter by using Exchange PowerShell
You can enable Clutter manually for a mailbox by running the Set-Clutter cmdlet. You can also view Clutter settings for mailboxes in your organization by running the Get-Clutter cmdlet.
Turn on Clutter for a single user named Allie Bellew:
Set-Clutter -Identity "Allie Bellew" -Enable $true
Turn Clutter off by using Exchange PowerShell
You can disable Clutter manually for a mailbox by running the Set-Clutter cmdlet. You can also view Clutter settings for mailboxes in your organization by running the Get-Clutter cmdlet. For example, to turn off Clutter for a single user named Allie Bellew, run the following PowerShellcommand:
Set-Clutter -Identity "Allie Bellew" -Enable $false`
If you use PowerShell to bulk create your users, run Set-Clutter against each user's mailbox to manage Clutter.
How Clutter appears in Outlook on the web
As an admin, you can re-enable Clutter by using Exchange PowerShell. Focused Inbox is turned off and Clutter is active again.
If you're using Outlook on the web with a Microsoft 365 Business Premium subscription
If you currently have Clutter enabled:
- Clutter settings appear.
If you currently have Focused Inbox enabled:
- Clutter settings don't appear.
If Clutter and Focused Inbox are both disabled:
- Both Clutter and Focused Inbox appear as options in your Mail Settings.
If you're using Outlook.com
If you currently have Clutter enabled:
- Clutter settings appear.
If you currently have Focused Inbox enabled:
- Clutter settings don't appear.
If Clutter and Focused Inbox are both disabled:
- Both Clutter and Focused Inbox appear as options in your Mail Settings.