Note
Access to this page requires authorization. You can try signing in or changing directories.
Access to this page requires authorization. You can try changing directories.
If you create a signature request and want to cancel it, follow these steps.
From one of your email notifications, select View Request.
When the document is open in the document viewer, select More options (...), and then select Cancel request.

On the Cancel signature request confirmation screen, enter a message detailing why the request is canceled if needed, and then select Yes, cancel.

Once canceled, the status of the request is set to Canceled and recipients receive an email notification telling them that the request was canceled and that no further action is possible on this request.