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Reprovision a Windows 365 Cloud PC in Microsoft 365 Lighthouse

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Microsoft 365 Lighthouse supports reprovisioning of Cloud PCs that have a provisioning policy. You may need to reprovision a device for a new user or if the device isn't working properly. When a reprovision is triggered, the Cloud PC is deleted and re-created as a new Cloud PC. All user data, applications, and customizations are deleted.

Before you begin

You must be a Cloud PC Administrator in the partner tenant.

Reprovision a Windows 365 Cloud PC

  1. In the left navigation pane in Lighthouse, select Devices > Windows 365.

  2. Select the All Cloud PCs tab.

  3. From the Filters dropdown list, select license type.

  4. From the filtered list, select a device.

  5. In the device details pane, select Reprovision.

  6. In the confirmation dialog, select Reprovision.

Note

The current user of the Cloud PC is immediately signed out and all user data is removed.

Check the device action status

  1. In the left navigation pane in Lighthouse, select Devices > Windows 365.

  2. Select the All Cloud PCs tab.

  3. From the list of devices, select a device.

  4. In the device details pane, select the Device action status tab.

The tab displays any current actions queued for this device, including the action type, status, and timestamp.

Related content

Provisioning Overview (article)
Edit provisioning policies (article)