You can uninstall the Copilot for Sales app from your organization or for individual users. The steps to uninstall the app depend on whether you are an admin or a user.
Uninstall as a user
You can uninstall the Copilot for Sales app from either Microsoft Outlook or Microsoft Teams. Uninstalling the app from one location uninstalls it from all locations.
Sign in to Microsoft Outlook or Microsoft Teams.
In the navigation bar on the left, right-click the Copilot for Sales app, and then select Uninstall.
Note
If there's no option to uninstall the app, it's likely that the app was installed by your administrator.
Uninstall as an admin
As as admin, you can uninstall the Copilot for Sales add-in for Outlook using the Microsoft 365 admin center or PowerShell.
For the Copilot for Sales app in Teams, you can either remove the remove the group policy assignment or block the app if your sellers no longer need it.
Uninstall Copilot for Sales Outlook add-in using Microsoft 365 admin center
If you've installed the Copilot for Sales add-in for Outlook from the Microsoft 365 admin center, it is considered as admin-deployed. You can remove the Copilot for Sales add-in if your sellers no longer need it.
In the Microsoft 365 admin center, go to Settings > Integrated apps.
Select Copilot for Sales and then select the Configuration tab.
Select the app to be removed and then select Remove.
Confirm about your choice and then select Remove.
When the app is successfully removed, select Done.
Uninstall Copilot for Sales Outlook add-in using PowerShell
If the Copilot for Sales add-in for Outlook was installed automatically for your organization or sellers have installed it themselves, you can use PowerShell to remove it.
Note
You must be a tenant administrator to run PowerShell scripts.
PowerShell scripts can only be used to uninstall user-deployed add-ins. If you run these scripts to uninstall admin-deployed add-ins, an error message is displayed.
To remove the older Sales Copilot add-in, use the app ID c3b456a3-a41a-4ed4-8040-354f73574021. If the older add-in is not found, it might have been updated to the enhanced Teams app. In that case, use the app ID c92c289e-ceb4-4755-819d-0d1dffdab6fa.
Uninstall for individual user
PowerShell
Install-Module -Name ExchangeOnlineManagement
Import-Module ExchangeOnlineManagement
# Copilot for Sales app id$appIdentity = "c3b456a3-a41a-4ed4-8040-354f73574021"Connect-ExchangeOnline -UserPrincipalName <tenant admin email>
Remove-App -Mailbox <user alias to delete from> -Identity$appIdentity -Confirm:$false
Uninstall Copilot for Sales app from Microsoft Teams
You can't delete or uninstall the Copilot for Sales app in Teams. You can either remove the group policy assignment, block the app, or change the app's availability if your sellers no longer need it.
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