IP Relay in Canada - sign up

Important

Skype for Business Online operated by 21Vianet in China was retired on October 1, 2023. If you haven't upgraded your Skype for Business Online users to Teams, they are automatically scheduled for an assisted upgrade. If you want to upgrade your organization to Teams yourself, we strongly recommend that you begin planning your upgrade path today. Remember that a successful upgrade aligns technical and user readiness, so be sure to use our upgrade guidance as you navigate your journey to Teams.

Skype for Business Online, excluding the service operated by 21Vianet in China, was retired on July 31, 2021.

Internet Protocol Relay Service, also known as IP Relay, is a service that supports people with hearing or speech disabilities, using an operator as an intermediary.

To get an IP Relay account set up for Canada, open a case with the Telephone Number Services--service desk, and provide the following information.

• First & Last Name:

• Microsoft 365 or Office 365 Organization Domain Name:(Example: Contoso.com)

• Microsoft 365 or Office 365 User phone number:(Example: +1 XXX XXX XXXX)

• Password (8 to 16 characters):

• Most likely physical address at the time of an emergency:

• Street Number & Name:

• Apartment / Suite:

• City:

• Province / State:

• Postal Code / Zip Code:

• Phone Number:

• Microsoft 365 or Office 365 Email Address:

Note

The email address above will receive messages left for you if you are not online when someone calls for you via IP Relay.

Once your account is ready (within 24 working hours), you are provided with the User Name and Password.

Next, see the IP Relay in Canada - user guide to get started.