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Teams settings and policies reference

  • Article
  • Applies to:
    Microsoft Teams

Information icon. Some features described in this article require Teams Premium.

This reference describes each of the policies available in Microsoft Teams. Each section is broken down by the corresponding policy area in the Teams admin center, along with any PowerShell-only policies that may also exist.

Teams

Teams settings

Teams settings are used to control notification, tagging, email integration, and file storage providers.

Notifications and feeds

Navigation: Teams admin center > Teams > Teams settings

Screenshot of Teams notifications and feeds settings.

Setting Default Description
Suggested feeds can appear in a user's activity feed On When On, suggested feeds can appear in a user's activity feed.

Tagging

Navigation: Teams admin center > Teams > Teams settings

Screenshot of Teams tagging settings.

Setting Default Description
Who can manage tags Team owners Specifies who can manage tags in new teams.
Team owners can change who can manage tags On When On, team owners can change who can manage tags. When Off, team owners can't change the value set in Who can manage tags above.
Suggested tags (none) Used to specify suggested tag names to team owners or members who are creating tags.
Custom tags On When On, team owners and members can create custom tags. When Off, only suggested tags can be used.
Shifts app can apply tags On When On, tags are automatically assigned to people who are on shift in real time.

Manage tags in Microsoft Teams

Email integration

Navigation: Teams admin center > Teams > Teams settings

Screenshot of Teams email integration settings.

Setting Default Description
Users can send emails to a channel email address On When On, users can send emails to a channel email address and the email will appear in the channel.
Accept channel email from these SMTP domains (none) Used to limit the domain from which channels can receive emails.

Files

Navigation: Teams admin center > Teams > Teams settings

Screenshot of Teams cloud storage service files settings.

Setting Default Description
Citrix files On When On, Citrix can be added as a cloud storage service in a team.
DropBox On When On, DropBox can be added as a cloud storage service in a team.
Box On When On, Box can be added as a cloud storage service in a team.
Google Drive On When On, Google Drive can be added as a cloud storage service in a team.
Egnyte On When On, Egnyte can be added as a cloud storage service in a team.

Add a cloud storage service to Teams

Organization

Navigation: Teams admin center > Teams > Teams settings

Screenshot of Teams organization settings.

Setting Default Description
Show organization tab for users On When On, users see the Organization tab in their personal chat in Teams. The Organization tab shows the organizational hierarchy as defined in Azure Active Directory.

Use the Organization tab in Teams

Devices

Navigation: Teams admin center > Teams > Teams settings

Screenshot of Teams devices settings.

Setting Default Description
Require a secondary form of authentication to access meeting content No access Skype for Business users require a secondary form of authentication to access meeting content.
Set content PIN Required for outside scheduled meeting Specifies if Skype for Business users require a content PIN.
Surface hub accounts can send emails On When On, Surface Hub accounts can send emails.

Search by name

Navigation: Teams admin center > Teams > Teams settings

Screenshot of Teams search by name settings.

Setting Default Description
Scope directory search using an Exchange address book policy Off When On, hides the Search teams box and public teams listing in Join or create a team in Teams

Limit who users can see when searching the directory in Teams

Safety and communications

Screenshot of Teams safety and communications settings.

Navigation: Teams admin center > Teams > Teams settings

Setting Default Description
Role-based chat permissions Off When On, supervised chat is available for all users.

Supervised chats in Microsoft Teams

Teams policies

Navigation: Teams admin center > Teams > Teams policies

Teams policies are used to control what settings or features are available to users when they're using teams and channels.

Screenshot of Teams team policies.

Setting Default Description
Create private channels On When On, team owners and members can create private channels that contain a subset of team members.
Create shared channels On When On, team owners can create shared channels for people within and outside the organization.
Invite external users to shared channels On When On, owners of a shared channel can invite external people in other Azure AD organizations to join the channel, if Azure AD cross-tenant access settings are configured.
Join external shared channels On When On, users and teams can be invited to external shared channels, if Azure AD cross-tenant access settings are configured.

PowerShell-only Teams policies

Parameter Default Description
AllowOrgWideTeamCreation None Determines whether a user is allowed to create an org-wide team. Set this value to True to allow or False to prohibit. Read more on how organization-wide teams in Microsoft Teams help everyone collaborate.
EnablePrivateTeamDiscovery None Determines whether a user is allowed to discover private teams in suggestions and search results. Set this value to True to allow or False to prohibit.

Template policies

Navigation: Teams admin center > Teams > Template policies

Template policies control what team templates users see when they create a new team. The following templates are available to users by default:

  • Manage a Project
  • Manage an Event
  • Onboard Employees
  • Adopt Office 365
  • Organize Help Desk
  • Incident Response
  • Crisis Communications
  • Manage a Store
  • Bank Branch
  • Patient Care
  • Hospital
  • Quality and Safety
  • Retail for Managers

Teams update policies

Navigation: Teams admin center > Teams > Template policies

Update policies are used to manage Teams and Office preview users that will see pre-release or preview features in the Teams app. Public preview isn't enabled by default.

Screenshot of Teams update policy.

You can also set the policy using the PowerShell Set-CsTeamsUpdateManagementPolicy cmdlet with the -AllowPublicPreview parameter.

Teams upgrade settings

Teams upgrade settings let you set up your upgrade experience from Skype for Business to Teams for your users.

Coexistence mode

Navigation: Teams admin center > Teams > Teams upgrade settings

Screenshot of Teams upgrade coexistence mode settings.

Setting Default Description
Coexistence mode Teams only Determines both routing of incoming calls and chats and the app that is used by the user to initiate chats and calls or to schedule meetings.
Notify Skype for Business users that an upgrade to Teams is available. Off When On, your users see a yellow banner in their Skype for Business app telling them that they'll soon be upgraded to Teams.

Coexistence modes - Reference

App preferences

Navigation: Teams admin center > Teams > Teams upgrade settings

Screenshot of Teams upgrade app preferences.

Setting Default Description
Preferred app for users to join Skype for Business meetings Skype for Business Sets the app is used for joining Skype for Business meetings. This setting isn't dependent on the Coexistence mode setting.
Download the Teams app in the background for Skype for Business users On When On, downloads the Teams app in the background for users running the Skype for Business app on Windows PCs. This happens if the Coexistence mode for the user is Teams Only, or if a pending upgrade notification is enabled in the Skype for Business app.

Configure the Skype Meetings App to work with Teams

Teams apps

Permission policies

Navigation: Teams admin center > Teams apps > Permission policies

App permission policies control what apps you want to make available to Teams users in your organization.

Screenshot of Teams apps permission policies.

The types of apps to permission are divided into three categories - Microsoft apps, Third-party apps, and Custom apps. Each app category includes the following options for permissions:

  • Allow all apps - Users can install and use any app published by your organization in the Teams app store.
  • Allow specific apps and block all others - Allow specific apps you want to allow from the Teams app store and all other apps would be blocked.
  • Block specific apps and allow all others - Add which apps you want to block from the Teams app store and all the other apps would be allowed.
  • Block all apps - Users can't install apps that are published by your organization in the Teams app store.

Setup policies

Navigation: Teams admin center > Teams apps > Setup policies

App setup policies control how apps are made available to a user with the Teams app.

Screenshot of Teams apps setup policy.

Setting Default Description
Upload custom apps Off This setting determines if a user can upload a custom app package in the Teams app. Turning it on lets you create or develop a custom app to be used personally or across your organization without having to submit it to the Teams app store. Uploading a custom app also lets you test an app before you distribute it more widely by only assigning it to a single user or group of users. Read more about how to Manage custom and sideloaded apps in Teams admin center.
User pinning On If you turn on this setting, the user’s existing app pins will be added to the list of pinned apps set in this policy. Users can rearrange, add, and remove pins as they choose. If you turn off this setting, the user’s existing app pins will be removed and replaced with the apps defined in this policy.
Installed apps (none) Choose which apps and messaging extensions you want installed in your users' personal Teams environment and in meetings they create. Users can install other available apps from the Teams app store.
Pinned apps Activity, Chat, Teams, Calendar, Calling, Files Choose the order apps are pinned in messaging extensions and the Teams app bar.

Meetings

Meeting policies

Meeting policies are used to control what features are available in meetings organized by users who have the policy assigned to them. Meeting policies also affect the meeting join experience of meeting participants.

Meeting scheduling

Navigation: Teams admin center > Meetings > Meeting policies

Screenshot of Teams meeting scheduling policies.

Setting Default Description
Private meeting scheduling On When On, meeting organizers allow users to schedule private meetings.
Meet now in private meetings On Controls whether a user can start an instant private meeting.
Channel meeting scheduling On When On, meeting organizers allow users to schedule channel meetings within channels that the users belong to.
Meet now in channel meetings On When On, meeting organizers allow users to start instant meetings within channels that the users belong to.
Outlook add-in On When On, meeting organizers allow users to schedule private meetings from Outlook. Read more about the Teams Meeting add-in in Outlook.
Meeting registration On When On, meeting organizers can require registration to join a meeting.
Who can register Everyone Determines who can register for meetings (if Meeting registration is On) - Everyone or People in my organization.
Attendance report Everyone, unless organizers opt-out This setting allows meeting organizers the ability to see the toggle that turns on or off Attendance Reports within Meeting options.
Who is in the report Everyone, but participants can opt out This setting controls whether participants in the meeting can opt in or out of offering their attendance information in the Attendance Report. Only the post-meeting report is supported.
Attendance summary Show everything This setting controls whether to show attendance time information - such as join times, leave times, and in-meeting duration - for each meeting participant. Only the post-meeting report is supported.

Meeting join & lobby

Navigation: Teams admin center > Meetings > Meeting policies

Screenshot of Teams meeting join & lobby policies.

Setting Default Description
Anonymous users can join a meeting On When this setting is on, anyone can join Teams meetings, including Teams users in other organizations that aren't on your allowed domains list. If anonymous join is turned off in org-wide meeting settings, anonymous users can't join any meetings, regardless of what you set here.
Anonymous users and dial-in callers can start a meeting Off When this setting is turned on, anonymous users and dial-in callers can start a meeting without someone in attendance. When this setting is off, they must wait in the lobby until the meeting is started by someone in your organization, a guest, or a user from a trusted organization. This setting only works if Anonymous users can join a meeting is turned on in both the org-wide meeting settings and in this meeting policy and Who can bypass the lobby is set to Everyone.
Who can bypass the lobby People in my organization and guests Controls who can join a meeting directly and who must wait in the lobby until they're admitted. This setting controls the default value of who can bypass the lobby in Meeting options; organizers and co-organizers can change this when they set up Teams meetings.
People dialing in can bypass the lobby Off Controls whether people who dial in by phone join the meeting directly or wait in the lobby, regardless of the Who can bypass the lobby setting. When this setting is turned off, dial-in callers must wait in the lobby until they're admitted. This setting controls the default value for Meeting options; organizers and co-organizers can change this when they set up Teams meetings.

PowerShell-only meeting join & lobby policies

Parameter Default Description
BlockedAnonymousJoinClientTypes (empty list) This setting allows users to join a Teams meeting anonymously using a Teams client or using a custom application built using Azure Communication Services. When anonymous meeting join is enabled, both types of clients may be used by default. This optional parameter can be used to block one of the client types that can be used. If both clients are specified, this will be equivalent to disabling anonymous join completely.
Related topics for meeting join & lobby policies

Meeting engagement

Navigation: Teams admin center > Meetings > Meeting policies

Screenshot of Teams meeting engagement policies.

Setting Default Description
Meeting chat On for everyone Controls which meeting attendees can participate in the meeting chat. When turned off for anonymous participants, they can't read the chat or post messages. Read more about how to Manage chat in Microsoft Teams meetings
Q&A On When On, organizers can enable a question and answer experience for their meetings. Read more on Q&A in Teams Meetings.
Reactions On This setting controls whether users can use live reactions such as Like, Love, Applause, Laugh, and Surprise in Teams meetings.

PowerShell-only meeting engagement policies

Parameter Default Description
StreamingAttendeeMode Enabled This setting enables view-only mode for meetings that exceed the capacity of the main meeting. Read more about Teams view-only meeting experience.

Content sharing

Navigation: Teams admin center > Meetings > Meeting policies

Screenshot of Teams meetings content sharing policies.

Setting Default Description
Who can present Everyone Controls who can be a presenter in Teams meetings. Organizers and co-organizers can change this when they set up Teams meetings.
Screen sharing mode Entire screen Controls whether desktop and window sharing is allowed in the user's meeting. Read more on how to Configure desktop sharing in Microsoft Teams.
Participants can give or request control On Controls whether the user can give control of the shared desktop or window to other meeting participants. This setting isn't supported if either user is in Teams in a browser.
External participants can give or request control Off This setting controls whether external participants, anonymous users, and guests can be given control or request control of people in your organization's shared screen during a Teams meeting. This setting must be turned on in both organizations for an external participant to take control.
PowerPoint Live On Controls whether a user can share PowerPoint slide decks in a meeting. External participants, including anonymous, guest, and external access users, inherit the policy of the meeting organizer.
Whiteboard On Controls whether a user can share the Whiteboard in a meeting. External participants, including anonymous, guest, and external access users, inherit the policy of the meeting organizer. Read more on how to manage the Whiteboard in Microsoft Teams.
Shared notes On When On, attendees can create shared meeting notes through the meeting details.

PowerShell-only content sharing policies

Parameter Default Description
AllowMeetingCoach True This setting lets users turn on Speaker Coach during a Teams meeting. Read more on how to turn Speaker Coach on or off.
Related topics for content sharing policies

Recording & transcription

Navigation: Teams admin center > Meetings > Meeting policies

Screenshot of Teams meetings recording & transcription policies.

Setting Default Description
Meeting recording On When On, users can record their Teams meetings and group calls to capture audio, video, and screen sharing activity. The meeting organizer and recording initiator need to have recording permissions to record the meeting.
Recordings automatically expire On When On, meeting recordings automatically expire in the number of days shown in the Default expiration time setting.
Default expiration time 120 The default expiration time for new meeting recordings. From 1 to 99999 days. Recordings automatically expire must also be turned On.
Store recordings outside your country or region Off If you want to store meeting recordings outside of your country or region, turn on both this setting and Meeting recording. This setting isn't applicable to recordings stored in OneDrive or SharePoint.
Transcription On Controls whether captions and transcription features are available during playback of meeting recordings. The person who started the recording needs this setting turned on for these features to work with their recording.
Live captions Off, but organizers and co-organizers can turn them on This setting is a per-user policy and applies during a meeting. This setting controls whether the Turn on live captions option is available for the user to turn on and turn off live captions in meetings that the user attends.

PowerShell-only recording & transcription policies

Parameter Default Description
AllowCartCaptionsScheduling DisabledUserOverride This setting determines whether a user can add a URL for captions from a Communications Access Real-Time Translation (CART) captioner to provide real-time captions in meetings.
ChannelRecordingDownload Allow This setting controls how channel meeting recordings are saved, permissioned, and who can download them.
EnrollUserOverride Disabled This setting sets voice profile capture, or enrollment, in Teams settings for a tenant.
LiveInterpretationEnabledType DisabledUserOverride This setting allows meeting organizers to configure a meeting for language interpretation and select attendees to become interpreters that other attendees can select and listen to the real-time translation they provide.
MeetingInviteLanguages None This setting controls how the join information in meeting invitations displays by enforcing a common language or by enabling up to two languages. All Teams supported languages can be specified using language codes.
SpeakerAttributionMode EnabledUserOverride Speakers are identified in transcription. If enabled, users can override this setting and choose not to be identified in their Teams profile settings.
RoomAttributeUserOverride (none) This setting controls the voice-based user identification in meeting rooms. This setting is required for Teams Rooms account. Read more about how to Manage voice recognition technology controls for an Intelligent Speaker.
Related topics for recording & transcription policies

Audio & video

Navigation: Teams admin center > Meetings > Meeting policies

Screenshot of Teams meetings audio and video policies.

Setting Default Description
Mode for IP audio Outgoing and incoming audio enabled This setting controls whether incoming and outgoing audio can be turned on in meetings and group calls.
Mode for IP video Outgoing and incoming video enabled This setting controls whether incoming and outgoing video can be turned on in meetings and group calls.
IP video On This setting controls whether video can be turned on in meetings hosted by a user and in 1:1 and group calls started by a user. On Teams mobile clients, this setting controls whether users can share photos and videos in a meeting.
Local broadcasting Off Use NDI or SDI technology to capture and deliver broadcast-quality audio and video over your network.
Media bit rate (Kbs) 50000 This setting determines the media bit rate for audio, video, and video-based app sharing transmissions in calls and meetings for the user. It's applied to both the uplink and downlink media traversal for users in the call or meeting. This setting gives you granular control over managing bandwidth in your organization.
Network configuration lookup Off When On, roaming policies in Network topology are checked.
Participants can use video effects All video effects Controls if participants can customize their camera feed with video background images and filters.
Live streaming Off Determines whether you provide support for your users to stream their Teams meetings to large audiences through Real-Time Messaging Protocol (RTMP).

PowerShell-only audio & video meeting policies

Parameter Default Description
AllowBreakoutRooms True This setting enables the Breakout Rooms functionality.
PreferredMeetingProviderForIslandsMode TeamsAndSfb Determines the Outlook meeting add-in availability to users on Islands mode. With the default value of TeamsAndSfb, users see both the Skype for Business and Teams add-ins. If you set this value to Teams, the Skype for Business add-in will be removed and only the Teams add-in will be shown.
TeamsCameraFarEndPTZMode Disabled Read more about how to to configure Far end camera control (FECC) for pan tilt zoom (PTZ) cameras.
Related topics for audio & video meeting policies

Watermark

Navigation: Teams admin center > Meetings > Meeting policies

Watermarks can be displayed in Teams meetings both for content shared on screen and for attendee video. For watermarks to be available in templates and sensitivity labels, and to the meeting organizer, they must be enabled. These settings require a Teams Premium license.

Screenshot of Teams meetings watermark policies.

Setting Default Description
Watermark videos Off This setting controls watermarks on attendee videos.
Watermark shared content Off This setting controls watermarks on content shared on screen in a meeting.

Customization policies

Navigation: Teams admin center > Meetings > Customization policies

Use customization policies to customize the look of Teams meetings with your organization's logo, colors, or other visuals. These settings require a Teams Premium license.

Screenshot of Teams meetings customization policies.

Custom meeting visuals

Setting Default Description
Currently Active No After adding a theme, this setting allows admins to define their branding by enabling a custom meeting theme. Read more on Meeting themes for Teams meetings.
Allow organizer to control meeting theme Off When this setting is on, meeting organizers can turn off meeting themes for specific meeting instances through the meeting options.
Custom backgrounds Off This setting gives you the ability to upload custom background images for Teams meetings that appear on your end users' interfaces, ordered by the time of upload. Read how to enable Custom meeting backgrounds for Teams meetings.

Meeting settings

Meeting settings allow you to customize meeting email invitations and configure network settings including port ranges for media traffic. These settings apply to all meetings organized by users in your organization.

Participants

Navigation: Teams admin center > Meetings > Meeting settings

Screenshot of Teams meeting settings for anonymous participants.

Setting Default Description
Anonymous users can join a meeting On This setting will be removed in the future. We recommend leaving this setting On and using the Anonymous users can join a meeting user level meeting policy control to allow or prevent anonymous meeting join instead.
Anonymous users can interact with apps in meetings On When On, anonymous participants can interact with apps in Teams meetings as long as the app is enabled in a Teams apps permission policy.

Manage anonymous participant access to Teams meetings (IT admins)

Email invitation

Navigation: Teams admin center > Meetings > Meeting settings

Screenshot of Teams meeting settings for email invitations.

Setting Default Description
Logo URL (none) The URL where your organization's logo is stored. Displayed in meeting invites.
Legal URL (none) The URL for your organization's legal site. Displayed in meeting invites.
Help URL (none) The URL for your organization's help or support site. Displayed in meeting invites.
Footer (none) Footer text to be included in meeting invitations. Displayed in meeting invites.

Manage meeting settings in Microsoft Teams

Network

Navigation: Teams admin center > Meetings > Meeting settings

Screenshot of Teams meeting settings for network.

Setting Default Description
Insert Quality of Service (QoS) markers for real-time media traffic Off When On, all real-time media traffic for meetings is marked so that the network packets can be prioritized.
Select a port range for each type of real-time media traffic Specify port ranges Allows you to specify port ranges for different types of media traffic or automatically use available ports.
Audio Starting port: 50000 / Ending port: 50019 Start and end ports for audio traffic. (Only available when Select a port range for each type of real-time media traffic is set to Specify port ranges)
Video Starting port: 50020 / Ending port: 50039 Start and end ports for video traffic. (Only available when Select a port range for each type of real-time media traffic is set to Specify port ranges)
Screen sharing Starting port: 50040 / Ending port: 50059 Start and end ports for screen sharing traffic. (Only available when Select a port range for each type of real-time media traffic is set to Specify port ranges)

Implement Quality of Service (QoS) in Microsoft Teams

Live events policies

Navigation: Teams admin center > Meetings > Live events policies

Teams live events policies are used to turn on or off features, such as who can join a live event, if transcription is provided for attendees, or if recording live events is available for people who schedule and hold live events.

Screenshot of Teams live events policies.

Setting Default Description
Live events scheduling On When On, users in your organization can create and schedule live events in Teams.
Transcription for attendees Off Turning on this setting enables live event attendees to see live captions and subtitles during the event. This setting can only be applied to events produced in Teams.
Who can join scheduled live events Everyone This setting restricts who can attend live events. Teams permission types are updated based on the selection. For PowerShell, the Set-CsTeamsMeetingBroadcastPolicy cmdlet with -BroadcastAttendeeVisibilityMode gives the options to also use EveryoneInCompanyAndExternal or InvitedUsersInCompanyAndExternal.
Record an event Organizer can record This setting controls whether the event is recorded. Read more about live event recording policies in Microsoft Teams.

Note

GCC High and DoD customers must set up live events policies using Windows PowerShell. Read examples of how to Use PowerShell to set live events policies in Microsoft Teams.

Live event settings

Teams live events settings let you control org-wide settings for all live events that are scheduled in your organization.

Support URL

Navigation: Teams admin center > Meetings > Live event settings

Screenshot of Teams live event support URL setting.

Setting Default Description
Custom support URL (none) URL for live event attendees to contact support during a live event.

Video distribution providers

Navigation: Teams admin center > Meetings > Live event settings

Screenshot of Teams live event settings for video distribution providers.

Setting Default Description
Video distribution provider Off When On, you can select a software defined network (SDN) solution or enterprise content delivery network (eCDN) solution.
SDN provider name (none) The SDN provider that you want to use for live events.

Note

Additional fields may be available depending on the selected SDN provider.

Configure live event settings in Microsoft Teams

Meeting template policies

Navigation: Teams admin center > Meetings > Meeting template policies

Meeting templates policies let you create and set up policies that control what templates people in your organization can see. Microsoft Teams custom meeting templates require a Teams Premium license.

Screenshot of Teams messaging template policies.

Messaging policies

Navigation: Teams admin center > Messaging policies

Messaging policies are used to control what chat and channel messaging features are available to users in Teams.

Screenshot of Teams messaging policies.

Setting Default Description
Owners can delete sent messages Off When On, team owners can delete channel messages or posts that users have sent.
Delete sent messages On When On, users can delete messages they've sent in chat.
Edit sent messages On When On, users can edit messages they've sent in chat.
Read receipts User controlled When set as User controlled or Turned on for everyone, the sender of a chat message can be notified when their message was read by the recipient in 1:1 and group chats 20 people or fewer.
Chat On When On, users in your organization can use the Teams app to chat with other people.
Giphy in conversations On When On, users can include Giphys in chat conversations with other people.
Giphy content rating Moderate This setting controls the amount of adult content allowed with Giphys in chat.
Memes in conversations On When On, users can include Memes in chat conversations with other people.
Stickers in conversations On When On, users can include Stickers in chat conversations with other people.
URL previews On Controls automatic URL previewing in messages.
Translate messages On Turn on this setting to let users automatically translate Teams messages into the language specified by their personal language settings for Microsoft 365 or Office 365. Read more on inline message translation in Microsoft Teams
Immersive reader for messages On When On, users can view messages in Microsoft Immersive Reader.
Send urgent messages using priority notifications On If you turn on this setting, users can send messages using priority notifications. Priority notifications notify users every 2 minutes for 20 minutes or until messages that are marked as urgent are picked up and read by the recipient.
Create voice messages Allowed in chats and channels This setting controls whether users can leave audio messages in chats and channels.
On mobile devices, display favorite channels above recent chats Not enabled When Enabled, this setting moves favorite channels to the top of the mobile device screen so that a user doesn't need to scroll to find them.
Remove users from group chats On Turn on this setting to let a user remove other users from a group chat. This feature lets you continue a chat with a smaller group of people without losing the chat history.
Suggested replies On When On, users get text predictions for chat messages.
Chat permissions role Restricted permissions Defines the supervised chat role of a user.
Users with full chat permissions can delete any message Off Use this setting to let users with full chat permissions delete any group or meeting chat message.

Voice

Calling policies

Navigation: Teams admin center > Voice > Calling policies

Calling policies are used to control what calling features are available to people in Teams.

Screenshot of Teams calling policies.

Setting Default Description
Make private calls On This setting controls all calling capabilities in Teams. Turn off this setting to turn off all calling functionality in Teams.
Cloud recording for calling Off This setting allows you to control whether call recording is available for your users.
Transcription Off This setting allows you to control whether post-call transcriptions are available for your users.
Routing for PSTN calls Use default settings This setting controls how inbound PSTN calls should be routed. These PSTN calls can be sent to voicemail, sent to unanswered settings, use default call routing, or you can allow your users to decide.
Routing for federated calls Use default settings This setting controls how inbound federated calls should be routed. These federated calls can be sent to voicemail, sent to unanswered settings, or use default call routing.
Call forwarding and simultaneous ringing to people in your organization On Controls whether incoming calls can be forwarded to other users or can ring another person in your organization at the same time.
Call forwarding and simultaneous ringing to external phone numbers On Controls whether incoming calls can be forwarded to an external number or can ring an external number at the same time.
Voicemail for inbound calls Let users decide When set to On or Let users decide, inbound calls can be sent to voicemail.
Inbound calls can be routed to call groups On This setting controls whether incoming calls can be forwarded to a call group.
Delegation for inbound and outbound calls On This setting enables inbound calls to be routed to delegates, allowing delegates to make outbound calls on behalf of the users for whom they have delegated permissions.
Prevent toll bypass and send calls through the PSTN Off Turn on this setting to send calls through the PSTN and incur charges rather than sending them through the network and bypassing the tolls.
Music on hold for PSTN calls On Controls whether music is played when a PSTN caller is placed on hold.
Busy on busy during calls Off Controls how incoming calls are handled when a user is already in a call or conference or has a call placed on hold.
Web PSTN calling On This setting enables users to call PSTN numbers using the Teams web client.
Real-time captions in Teams calls On This setting allows you to control whether real-time captions in Teams calls are available for your users.
Automatically answer incoming meeting invites Off This setting controls whether incoming meeting invites are automatically answered on Teams phones. Keep in mind that this setting applies only to incoming meeting invites. It doesn't apply to other types of calls.
Spam filtering On This setting allows you to control the type of Spam filtering available on incoming calls.
SIP devices can be used for calls Off This setting enables users to use a SIP device to make and receive calls.
Open apps in browser for incoming PSTN calls Off This setting controls whether apps are automatically opened in the browser for incoming PSTN calls to your users. This setting can be used to pass the phone of an inbound caller to an app to find the associated customer record while the call is taking place.

PowerShell-only calling policies

Parameter Default Description
AllowCallRedirect None This setting provides the ability to configure call redirection capabilities on Teams phones. When set to Enabled users have the ability to redirect received calls.
CallRecordingExpirationDays 60 This setting controls the expiration of recorded 1:1 calls, measured in days.

Call hold policies

Navigation: Teams admin center > Voice > Call hold policies

Call hold policies allow you to specify a custom audio file to play while calls are on hold. The Music on hold setting must also be Enabled in Voice > Calling policies or no music will be played.

Screenshot of Teams call hold policies.

Call park policies

Navigation: Teams admin center > Voice > Call park policies

Call park lets people put a call on hold and transfer it to other people within your organization. Call park policies let you control which users are call park enabled and make other call park setting changes for them.

Screenshot of Teams call park policy.

Setting Default Description
Call park Off Turn on this setting to let your users place a call on hold on one device and pick it up from another device.
Call pickup start of range 10 The first parked call renders a pickup code of the start of range (for instance 10). The next parked call renders a pickup code incremented by 1; that is, 11, and so on, until the end of the range is rendered as a pickup code.
Call pickup end of range 99 The pickup code of the last parked call within in the range. After which, the rendered pickup codes start over from the start of the range once again.
Park timeout (seconds) 300 The number of seconds to wait before ringing back when the parked call hasn't been picked up. The allowed range is 120-1800 seconds.

Caller ID policies

Navigation: Teams admin center > Voice > Caller ID policies

Caller ID policies are used to change or block the Caller ID (also called a Calling Line ID) for users. By default, the user's phone number is displayed when a call is made to a PSTN phone number such as a landline or mobile phone. You can use the Global (Org-wide default) policy and customize it or create a custom policy that provides an alternate number to display, or to block any number from being displayed.

Screenshot of Teams caller ID policies.

Setting Default Description
Block incoming caller ID Off Turn on this setting to block the caller ID of incoming calls from being displayed.
Override the caller ID policy Off Turn on this setting to let users override the settings in the policy regarding displaying their number to callees or not. Users can then choose whether or not to display their caller ID.
Calling Party Name (Blank) The name of the person or entity that is displayed on the receiving end of a Teams call. Read more about Calling Party Name.
Replace the caller ID with User's number Set the caller ID to be displayed for users as User's number, Service number, or Anonymous
Replace the caller ID with this resource account/service number (Choose a resource account/service number) Choose a resource account or service number to replace the caller ID of users. This option is available if you selected *Resource account or Service number in Replace the caller ID with.

Emergency policies

Navigation: Teams admin center > Voice > Emergency policies

Emergency calling policies are used to control how users in your organization can use dynamic emergency calling features.

Screenshot of Teams emergency calling policies.

Setting Default Description
External location lookup mode Off Turn on this setting to allow your end users to configure their emergency address when they're working from a network location outside of the corporate network. Read more about emergency addresses for remote locations and how to add, change, or remove an emergency location or place for an emergency location for your organization.
Notification mode (Blank) This setting controls the type of notification sent to a security desk or team when someone calls emergency services. You can set it to just send a notification to them, or if they can, join an emergency call muted or unmuted.
Emergency service disclaimer (Blank) Text that displays in a banner to remind your end users to confirm their emergency location.
Numbers to dial for emergency calls notifications (Blank) If you selected either of the Conference in muted options for Notification mode, you can enter a PSTN phone number of a user or group to call and join the emergency call.
Users and groups for emergency calls notifications (Blank) Search for and select one or more users or groups, such as your organization's security desk, to notify when an emergency call is made. The notification can be sent to email addresses of users, distribution groups, and security groups. A maximum of 50 users can be notified.
Dynamic emergency calling Off If you turn on this setting, users assigned to the policy can use emergency call routing features when they move from one location to another. This setting is found under Emergency policies > Call routing policies. Read more about how to plan and configure dynamic emergency calling.

Voice routing policies

Navigation: Teams admin center > Voice > Voice routing policies

A voice routing policy for Direct Routing is linked to a voice route using PSTN usage records. You can add existing PSTN usage records, change the order in which the usages are processed, and assign the voice routing policy to users or resource accounts.

Screenshot of Teams voice routing policies.

Voicemail policies

Navigation: Teams admin center > Voice > Voicemail policies

Voicemail policies control the available features for the voicemail service in Teams.

Screenshot of Teams voicemail policies.

Setting Default Description
Users can edit call answering rules On This setting controls whether the user is allowed to configure voicemail call answering rules in Microsoft Teams.
Maximum voicemail recording length (seconds) 300 The maximum length of a voicemail. This length must be between 30 and 600 seconds.
Primary prompt language (Blank) The first language used to play system prompts to callers and the first option on the language selection menu.
Secondary prompt language (Blank) The second language used to play system prompts to callers and the second option on the language selection menu.
Voicemail transcription On Turn on this setting to enable transcription for voicemails.
Translation for transcriptions On Turn on this setting to enable translation for voicemail transcriptions.
Mask profanity in voicemail transcription Off If you turn on this setting, profanity will be masked in voicemail transcriptions.
Users can share data for service improvement On If you turn on this setting, users can share voicemail and transcription data for training and improving accuracy. If you turn off this setting, voicemail data won't be shared.
Before the user's greeting, play audio file (none) The audio file to play to the caller before the user's voicemail greeting is played.
After the user's greeting, play audio file (none) The audio file to play to the caller after the user's voicemail greeting has played and before the caller is allowed to leave a voicemail message.
Disconnect the call if preamble or postamble can't be played Off If you turn on this setting, the Pre- or Postamble will play before the caller can leave a message.

Enhanced encryption policies

End-to-end encryption

Navigation: Teams admin center > Enhanced encryption policies

Enhanced encryption policies are used to control if users in your organization can use enhanced encryption settings in Teams.

Screenshot of Teams end-to-end encryption policies.

Setting Default Description
End-to-end call encryption Not enabled This setting determines whether end-to-end encrypted calling is available for users. Read more about how to configure end-to-end encryption for one-to-one Microsoft Teams calls.
End-to-end meeting encryption Not enabled, but users can enable This setting determines whether end-to-end encrypted meetings are available for users. This setting requires a Teams Premium license. Read more about how to require end-to-end encryption for sensitive Teams meetings.