Note
Access to this page requires authorization. You can try signing in or changing directories.
Access to this page requires authorization. You can try changing directories.
Appropriate roles: Incentives admin | Incentives user
If the materials you provided with your co-op claim are determined to be insufficient, the claim will be rejected. You can view the reasons for the rejection in the History field of your co-op claims page. To dispute the rejection, use the following procedure.
Dispute a rejected co-op claim
- Sign in to Partner Center and select Incentives.
- Select Co-op management.
- Select the co-op claim you want to dispute. The co-op claim page opens.
- At the bottom of the page, select Dispute.
The co-op claims validation team will review the claim within five business days. During this time, the status shows as Disputed. We might contact you to request additional information. When the review is complete, the validation team will update the status to either Approved, Rejected, or Partner Action Required.