MCI Modern Work performance measurement

Appropriate roles: Report viewer | Executive report viewer

The Microsoft Commercial Incentives (MCI) Performance section of AI Business Solutions & Security Insights enables partner teams to track their progress towards meeting Modern Work performance measurement requirements.

The MCI performance section showcases:

• Portfolio level metrics on passing rate and program status
• A breakdown of passing rate by area and milestone
• Status for all completed engagements
• Customer usage, revenue, and/or licensing metrics for all relevant performance measurement criteria, where data sharing approval exists

Note

To see engagement level progress against performance measurement, the partner must either have a claimed relationship with the customer tenant (for example, Claiming of Partner Record or Cloud Solution Provider) or receive approval from the customer for Microsoft to share performance measurement attainment data with the partner conducting the engagement. The customer provides approval to share this data with the partner through the customer attestation form, which is part of the proof of execution (POE) process. If the customer doesn't agree to share data, the partner will see only aggregated, anonymized data at the engagement portfolio level.

MCI Performance data dictionary

Columns relevant for all solution plays

Following are descriptions of each column numbered in the preceding screenshot:

Column number	Name	Definition
1	Solution Play	The tab delineates the relevant solution play, which determines the metrics relevant for performance measurement.
2	Passing Rate by Stage	Given performance measurement is completed by stage (for example, envisioning vs. deployment), the passing rate metric is available at the stage level. This passing rate is a portfolio-level statistic, indicating the percentage of qualified engagements that are meeting performance measurement criteria.
3	Eligibility Status by Stage	This status pill provides an at-a-glance eligibility status of the stage. There can be three statuses for this pill: - Eligible: Meeting performance measurement criteria. - Paused: A partner who fails to meet or exceed 33% portfolio partner performance measurement will be paused. For more information about program rules and definitions, see https://aka.ms/MWPerformanceMeasurement. - Pending: If there are no qualified engagements yet, partners remain eligible during this time.
4	Engagement Name	Name of relevant MCI workshop
5	Claim ID	Relevant Claim ID for the MCI workshop
6	TPID Name	Customer Top Parent ID (TPID) name
7	TPID	Customer TPID
8	Tentant Name	Name of the specific customer tenant
9	Tenant ID	Relevant ID of the customer tenant
10	Partner Area	Geographical area (continent) of the partner that filed the claim
11	Date Initiated	Date of claim request
12	Date POE Completed	Date proof of execution (POE) is completed
13	Months Since Completion	Months since POE completion (Calculation Month - Month of POE completion)
14	Engagement Status	Passing status of the engagement. If the engagement isn't yet a qualified engagement (for example, it hasn't been long enough), the status will be premilestone. Otherwise, the status is passing or failing based on program guidelines.
15	Milestone	Milestones are delineated M1, M2, M3 or M4 depending upon the months since completion. M1: four - six months since completion M2: seven - nine months since completion M3: nine - 11 months since completion M4: 12 months since completion
16	Attainment Goal	This goal is always 100%. An engagement is passing if the total attainment exceeds 100%.
17	Total Attainement	The total attainment of the relevant targets for this engagement. The relevant targets are dependent upon the milestone and engagement stage. This total attainment is the sum of the individual goal attainments.

Copilot+Power Solution Play columns

Column number	Name	Definition
18	Repeat Customer	Flags if this is a repeat customer and if an engagement was completed. If so, both individual and cumulative performance measurement targets are applicable.
19	M365 Copilot Revenue Goal	The Microsoft 365 Copilot revenue goal for the engagement based on engagement t-shirt size (for example, S, M, L) and milestone.
20	M365 Copilot Revenue Attainment	The attainment percentage of the goal
21	Copilot Chat MAU Goal	The Copilot Chat MAU goal for the engagement based on t-shirt size (e.g., S, M, L) and milestone
22	Copilot Chat MAU Attainment	The attainment percentage of the goal
23	Copilot Studio Revenue Goal	The Copilot Studio revenue goal for the engagement is based on t-shirt size and milestone
24	Copilot Studio Revenue Attainment	The attainment percentage of the goal
25	Power Platform Revenue Goal	The Power Platform revenue goal for the engagement based on t-shirt size (e.g., S, M, L) and milestone
26	Power Platform Revenue Attainment	The attainment percentage of the goal

Teams Phone columns

Column number	Name	Definition
27	Revenue Goal	The Teams Phone Revenue goal for the engagement based on t-shirt size (for example, S, M, L) and milestone.
28	Revenue Attainment	The attainment percentage of the goal
29	Seats Goal	The Teams Phone license goal for the engagement based on t-shirt size (for example, S, M, L) and milestone.
30	Seats Attainment	The attainment percentage of the goal

Secure Productivity columns

Column number	Name	Definition
31	Revenue Goal	The Secure Productivity revenue goal for the engagement based on t-shirt size (for example, S, M, L) and milestone.
32	Revenue Attainment	The attainment percentage of the goal

Cloud Endpoints columns

Column number	Name	Definition
33	Revenue Goal	The Cloud Endpoints revenue goal for the engagement based on t-shirt size (for example, S, M, L) and milestone.
34	Revenue Attainment	The attainment percentage of the goal

For certain solution plays, you're allowed to have multiple engagements per customer. However, with multiple engagements there are individual and cumulative performance requirements. The individual goal is specific to the engagement and is measured incrementally based on the POE (Proof of Execution) completion date. The cumulative goals are determined based on the previous engagements already completed for the customer. An engagement is considered passing only if both the individual and cumulative attainments are above 100%. For more information, visit https://aka.ms/MCI for more information.

In the MCI performance report, you can see your engagement's individual and cumulative attainment values using the expand and collapse functionality. Individual goals are the default view, with an expand all capability available at the top of the table.