Enroll as a Microsoft Learning Partner

Appropriate roles: MPN Partner Admin | Account admin


As of October 3, 2022, the Microsoft Partner Network is called the Microsoft Cloud Partner Program.

This article describes various ways that a partner in the Microsoft Cloud Partner Program can enroll in the Learning Partner program.

Success in the Learning Partner Program is measured with key performance indicators (KPIs) that track partner purchases of qualifying Official Microsoft Learning Products (OMLP) from the Courseware Marketplace. The KPIs are designed to reward Learning Partners when they complete certain Microsoft training.

You can enroll in the Learning Partner program through Partner Center do so through the Learning Option found under the Microsoft Action Pack subscription in the Membership workspace. The process is fully automated.

When enrolling in the Learning Partner Program, here are a few points to keep in mind:

  • Learning Partner Program KPI requirements are subject to change annually.
  • Learning KPIs must be met in Partner Center starting the first year of enrollment.


If you're a new partner interested in becoming a Learning Partner, you can learn more about the process with the Learning option asset collection.

Enroll with the Learning Action Pack

Learning Action Pack is the base-level entry into the Learning Partner program. If you're new to the Learning line of business and your organization hasn't done any Microsoft Courseware training before, Microsoft gives you this opportunity to enroll as a Microsoft Learning Partner. You just need to purchase the Learning Action Pack.

Learning Action Pack supports partners who want to provide training services, has offers or discounts for the Courseware Marketplace, and has benefits to help partners become experts across various Microsoft product lines.

Partners who aren't Learning partners can purchase courseware at full price for internal training only. If you want to deliver the content outside of your organization, you must have one Microsoft Certified Trainer (MCT) and must sign up for the Learning Action Pack.

After you achieve the required KPIs, you can complete the other requirements:

  • To qualify for Learning Action Pack in Partner Center, you must have at least one MCT. You don't need to meet any other learning KPIs.

To activate your Learning Action Pack, use the following steps:

  1. Buy or renew a Microsoft Action Pack subscription.
  2. Contact the Partner Frontline Support team to help you set up a new account profile. Doing so gives you access to the Microsoft Courseware training in the Courseware Marketplace.

Frequently asked questions about Learning Partner enrollment

Q. Do I need to submit a Business Application Plan in Partner Center to enroll in a Learning option?

No. In Partner Center, a Business Application Plan isn't required. You do need to achieve the Learning KPIs from the first year of enrollment.

Q: If I'm a new partner and decide to buy courseware, trainings, or certifications before applying for the Learning Option, will the KPIs be recognized by Partner Center automatically?

Yes. The KPIs will be recognized in Partner Center.

Q. What should if there's a discrepancy between the KPIs displayed in Partner Center under the Learning Option and the KPIs displayed in my KPI Dashboard?

Contact Partner Frontline Support. You'll need to provide the following details from your KPI dashboard to help us track your KPIs:

  • Month

  • Year

  • OMLP type

  • Purchase unit

  • Invoice number

  • KPI value

  • Revenue value

  • KPI reports are updated once a month during the middle of the month.

  • Eligibility for renewal of the Learning Program is determined by the KPIs attained during the previous 12 months, based on your anniversary date.

    • For example, starting January 15, 2020, KPI data would be displayed for the period of January 2019 to December 2019. If your invoice was dated January 2020, the corresponding KPIs would be visible starting February 15, 2019.
      • Order confirmations and partner reports are not accepted. Only actual invoices are accepted as proof of eligibility.
Q. Does a one-day training equate to one KPI?

Meeting a KPI isn't related to training duration. To learn more about how KPIs are measured, see the performance examples in the Learning Partner Enrollment Guide.

Q. Why don't I appear as a Microsoft Learning Partner in the Learning Partner directory?

We might need to add you to the Learning Partner directory. You can then link to your website from the Learning Partner directory page.

Adding Learning Partners is a manual process that is performed only once a month, usually during the third week. Changes are visible by the end of the first week of the following month. For help, contact Partner Frontline Support. Be prepared to provide the following details:

  • The name that should appear in the directory

  • The associated country

  • The URL for the associated, Microsoft-themed landing page


    The URL should be to a partner-owned website with a Microsoft landing page. The Microsoft-specific page must also:

    • Be about "Partner X" only
    • Show no competitors
    • Be owned by by "Partner X"

Next steps

Learn more about Learning option enrollment.