User authentication


This content is archived and is not being updated. For the latest documentation, see Microsoft Power Platform product documentation. For the latest release plans, see Dynamics 365 and Microsoft Power Platform release plans.

Enabled for Public preview General availability
Admins, makers, or analysts, automatically - This feature is released. Dec 2, 2019

Feature details

End-user authentication can be enabled by configuring an Identity Provider for business(*). This capability allows a user to sign in directly to the provided service from within a chat, which means the bot can access a customer’s information and take actions on their behalf, streamlining the experience.

The experience can be further augmented by using Microsoft Power Automate flows to call in to other applications with the customer’s authentication information.

* OAuth2.0 is supported in the 2019 release wave 2 of Power Virtual Agents.

See also

Add end-user authentication to a Power Virtual Agents bot (docs)