Customer Lockbox for Microsoft Power Platform
Important
This content is archived and is not being updated. For the latest documentation, go to Administer Microsoft Power Platform. For the latest release plans, go to Dynamics 365 and Microsoft Power Platform release plans.
| Enabled for | Public preview | General availability |
|---|---|---|
| Users by admins, makers, or analysts | 
May 3, 2022 |
Jan 31, 2023 |
Business value
Customer Lockbox for Microsoft Power Platform allows organizations to control temporary just-in-time access to their environments for Microsoft engineers to help solve critical support requests.
Feature details
There are three core capabilities included with Customer Lockbox for Microsoft Power Platform:
- For the duration of the preview, customers can configure a lockbox policy that will apply to customer data stored in all environments in the tenant.
- On the rare occasion that Microsoft needs to temporarily access data in those lockbox-protected environments to resolve a critical issue, administrators will be notified. Then, they can visit the Power Platform admin center to approve or reject the data access request.
- Actions related to accepting, denying, or expiration of a lockbox request are recorded automatically in Microsoft 365 Defender for customer audit.
See also
Securely access customer data using Customer Lockbox in Power Platform (docs)