Admins, makers, marketers, or analysts, automatically
Dec 14, 2023
-
Business value
With additional languages and generative answers expansions to non-US markets, customers around the world can serve their own customer bases in their own language.
Customers can create their own logic, using Power FX, to choose which sources to use on a given request (alongside global variables). The copilot will take the request from the copilot user in their given language (and return responses in the user's given language), when generative answers is connected to a data source in that user's language.
Languages support generative answers include:
English
French
German
Spanish
Dutch
Japanese
Portuguese (Brazilian).
Geographic areas
This feature will be released into the following Microsoft Azure geographic areas:
Improve business processes for customer service functions, such as automatic case creation and queue management with Microsoft Dynamics 365 Customer Service.
Add multilingual support to your Microsoft Copilot Studio agents so your agent users and customers can ask questions and get answers in their language.
Build custom copilots through natural, conversational interactions. Tailor them for specific tasks or topics by combining instructions and capabilities.
These features are now available in all regions. This article describes the updates, including the new features, and the fixes to existing functionality, which are included in this update.
Dec 14, 2023