Enrich agents with third party data using extensions

Important

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Enabled for Public preview General availability
Users by admins, makers, or analysts Feb 13, 2025 Jul 18, 2025

Business value

Admins and makers can easily start with out-of-the-box extensions that contain Power Platform connectors, topics, flows, and configuration files. These extensions contain business logic and configuration presets so agents can quickly access third-party data for domain-specific use cases such as prospect to cash, configure price quote, benefits and compensation, and IT helpdesk.

Feature details

Admins and makers can connect to third-party data sources by using prebuilt extensions. Extensions combine connectors, topics, flows, and configuration files so agents can quickly access third-party data for domain-specific use cases. These use cases include prospect to cash, configure price quote, benefits and compensation, and IT helpdesk.

Geographic areas

Visit the Explore Feature Geography report for Microsoft Azure areas where this feature is planned or available.

Language availability

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Extend agent capabilities with Copilot connectors (docs)