Sign up for a Power Virtual Agents trial

This article explains how to sign up for Power Virtual Agents as an individual. If you're an admin, see Assign user licenses and manage access to Power Virtual Agents.

Follow the instructions below to sign up for a Power Virtual Agents trial. After you complete the process you'll be able to use Power Virtual Agents to create and publish bots.

  1. Go to the sign-up page.
  2. Enter your email address and then select Sign up.

sign up portal get started.

You'll then be taken to the Power Virtual Agents sign-in page and you can start using your account.


Trial expiration

Trial expiration notification.

After you finish the sign-up process, your time-limited free trial for Power Virtual Agents will start. You will see notification and receive emails to inform you about the trial expiry. When the trial expires, you will be able to extend the trial by 30 days.

License invalid page. Extend trial.


Your bot will continue to work for up to 90 days after your trial has expired so you don't have to worry about extending at the exact time of expiry.

Troubleshooting the sign-up process

In most cases, you'll be able to sign up for Power Virtual Agents using the steps in this article. Some issues might prevent you from signing up.

Personal email address

You can't sign up for Power Virtual Agents using a personal email address. You need to use your work or school account to finish the sign up.

Self-service sign-up disabled

If you receive a message that your sign-up couldn't be completed it means your organization's IT administrator has disabled self-service sign-up for Power Virtual Agents. To finish signing up, contact your IT administrator and ask them to follow the instructions to enable sign-up.

Viral sign up disabled with message saying Sorry we can't finish signing you up.