Published: July 9, 2008


The Microsoft Solution Accelerator Team (SAT) would like to acknowledge the team that produced the Service Level Dashboard for Operations Manager 2007. The following people were either directly responsible for, or made a substantial contribution to, the writing, development, and testing of the solution described in this guide.

Program Manager

Raghu Kethineni (Microsoft Corporation)


Mike DeLuca (Avanade)


Alex Nichols (Avanade)

Tony Prudente (Avanade)


Robert Henry (Avanade)

Product Managers

Peter Larsen (Microsoft Corporation)

Robert Reynolds (SC) (Microsoft Corporation)

Daniel Savage (Microsoft Corporation)

Release Manager

Gaile Simmons (Microsoft Corporation)

Lead Writer

Mike DeLuca (Avanade)


Teresa Appelgate (Sakson & Taylor)

Jennifer Kerns (Wadeware)

Sean Oliver (Accenture)

Technical Reviewers

Edhi Sarwono (Microsoft Corporation)

Razwan Khan (Microsoft Corporation)





This accelerator is part of a larger series of tools and guidance from Solution Accelerators.


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