Note
Access to this page requires authorization. You can try signing in or changing directories.
Access to this page requires authorization. You can try changing directories.
Important
This content is archived and is not being updated. For the latest documentation, go to Overview of Dynamics 365 Field Service. For the latest release plans, go to Release plans for Dynamics 365, Power Platform, Cloud for Industry, and Copilot.
Important
Some of the functionality described in this release plan has not been released. Delivery timelines may change and projected functionality may not be released (see Microsoft policy). Learn more: What's new and planned
Copilot transforms the Field Service experience for both managers and frontline workers. With Copilot, managers are more productive and deliver a better service experience as they manage and schedule work across their workforce. Frontline workers spend more time fixing issues because Copilot helps them find and update critical information. By keeping users in the flow of work across interfaces on the web, mobile, and Microsoft 365, Copilot enables managers and frontline workers to ask questions, update information, and streamline their process across Microsoft 365 apps and Field Service.