Update Microsoft Dynamics CRM


Applies To: Dynamics 365 (on-premises), Dynamics CRM 2016

With Microsoft Dynamics CRM 2016, you have several options that help make your deployment run optimally, reliably, and securely. In most situations where Microsoft Dynamics CRM 2016 is running in a production environment, we recommend that you apply the latest update for all Microsoft Dynamics CRM 2016 applications shortly after the update becomes available.

Microsoft Dynamics CRM use two kinds of update technology:

  • Setup updates, which can be applied as part of the Setup process.

  • Application updates, which are provided as an update package that can be automatically installed by using Microsoft Update.

In this topic

What is Dynamics 365 and how do I get it?

Microsoft Dynamics CRM Setup update

Microsoft Dynamics CRM application updates

What is Dynamics 365 and how do I get it?

Dynamics 365 unifies CRM and ERP capabilities into applications that work seamlessly together across sales, customer service, field service, operations, financials, and project service automation. Start with what you need and add applications as your business grows.

To stay up to date with the current release, customers of Microsoft Dynamics CRM 2016 (on-premises) should download and apply the December 2016 Service Pack for Microsoft Dynamics 365 (on-premises).

For information about the features available with Dynamics 365, see Dynamics 365: What's new and What's new for administrators and customizers in Microsoft Dynamics 365.

For more information about the Dynamics 365 release, see Microsoft Dynamics 365 – Now generally available.

Microsoft Dynamics CRM Setup update

Microsoft Dynamics CRM Setup update, also known as self-healing Setup, makes sure that you have the latest version of Setup. By using this feature, you can update the Setup program, before it installs anything on the computer, for the following Microsoft Dynamics CRM applications:

  • Microsoft Dynamics CRM Server 2016

  • Microsoft Dynamics CRM Reporting Extensions

  • Microsoft Dynamics CRM Report Authoring Extension

  • Microsoft Dynamics CRM Email Router

To use Setup update, select Get updates for Microsoft Dynamics CRM during Setup. For  Microsoft Dynamics CRM 2016 for Outlook, Setup update applies the latest published update package at the end of Setup.

Microsoft Dynamics CRM application updates

Microsoft Dynamics CRM regularly publishes updates in a package format that is a collection of software updates. Microsoft fully tests and supports installing any published update for Microsoft Dynamics CRM at the time of its release. Get the latest Microsoft Dynamics CRM 2016 application updates KB: Microsoft Dynamics CRM 2016 updates and hotfixes.

Distribution and application of Microsoft Dynamics CRM updates

Microsoft Dynamics CRM (on-premises) is engineered to use Microsoft Update, a service that can automatically download and install updates to Microsoft applications, such as Microsoft Dynamics CRM Server 2016, Microsoft Dynamics CRM Reporting Extensions, Report Authoring Extension, Microsoft Dynamics CRM 2016 for Outlook, Language Pack, and Microsoft Dynamics CRM Email Router.

During installation or upgrade of a Microsoft Dynamics CRM application, Setup asks whether you want to opt in, which sets Microsoft Update to apply automatic updates. If you don’t want to apply automatic updates during Setup, you can enable this feature later by turning on automatic updates in the Windows Update area of Control Panel. More information: Turn automatic updating on or off and Change how Windows installs or notifies you about updates.

When you enable Microsoft Update, updates are automatically downloaded for Microsoft Dynamics CRM and for any other Microsoft applications that are enabled to use Microsoft Update.

If you don’t want to use Microsoft Update, you can still download updates from the Microsoft Download Center and manually install them or push them out to the appropriate computers by using Windows Server Update Services (WSUS). More information: Windows Server Update Services.

Update requirements

An update may require updates to required components, such as the Microsoft .NET Framework or even an earlier Microsoft Dynamics CRM update. For more information about such requirements, see the Microsoft Knowledge Base (KB) article for the update.

See Also

Operating Microsoft Dynamics 365

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