Setup Cannot Find the Recipient Update Service When Preparing Legacy Exchange Permissions
Microsoft Exchange Server 2007 will reach end of support on April 11, 2017. To stay supported, you will need to upgrade. For more information, see Resources to help you upgrade your Office 2007 servers and clients.
Applies to: Exchange Server 2007, Exchange Server 2007 SP1
This topic provides information about how to troubleshoot Microsoft Exchange Server 2007 Setup if Setup gives the following warning for the enterprise Recipient Update Service when you run Setup /PrepareLegacyExchangePermissions: "Cannot find the Recipient Update Service responsible for domain 'DC=contoso,DC=com'. New and existing users may not be properly Exchange-enabled."
This warning occurs because Setup is not able to recognize the enterprise Recipient Update Service. It only recognizes domain Recipient Update Services.
To resolve the problem, make sure that you have run Setup /PrepareLegacyExchangePermissions in each domain that has a domain Recipient Update Service. Make sure that the enterprise Recipient Update Service and any domain Recipient Update Services are functioning correctly. If you have run Setup /PrepareLegacyExchangePermissions in each domain and have verified that the Recipient Update Services are functioning correctly, you can safely ignore this warning.
For More Information
For more information about running Setup /PrepareLegacyExchangePermissions, see the following topics: