Configuring Group Call Pickup in Lync Server 2013
Topic Last Modified: 2013-02-01
Cumulative update for Lync Server 2013: February 2013 introduces Group Call Pickup as a new Enterprise Voice feature. Group Call Pickup lets users pick up calls that are ringing for another user by dialing a call pickup group number.
The components that Group Call Pickup uses are automatically installed and enabled on the Front End Server or Standard Edition server when you deploy Enterprise Voice. However, you must configure Group Call Pickup before it is available to users.
This section guides you through the configuration of Group Call Pickup.
In This Section
Group Call Pickup configuration prerequisites and user rights in Lync Server 2013
Deployment process for Group Call Pickup in Lync Server 2013
Deploy the SEFAUtil tool in Lync Server 2013
Configure call pickup group numbers in Lync Server 2013
Enable Group Call Pickup for users in Lync Server 2013 and assign a group number
Communicate Group Call Pickup assignments to users in Lync Server 2013
(Optional) Verify the Group Call Pickup deployment in Lync Server 2013