Visio Services failed to generate diagram - Events 8042 8043 8060 (SharePoint Server 2010)

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Applies to: SharePoint Server 2010

Alert Name:   Visio Services failed to generate diagram

Event ID:   8060, 8042, 8043

Summary:   An error occurred that caused Visio Services in Microsoft SharePoint Server 2010 to fail to generate a diagram. This rule is triggered when the service does not generate a diagram, and can be triggered together with any of the other rules for Visio Services. If the rule is triggered alone without a corresponding rule, an unknown error occurred that caused the service to fail to generate a diagram.

Symptoms:   One or more of the following symptoms might appear:

  • This event appears in the event log: Event ID: 8060 Description: Rasterization failed.

  • This event appears in the event log: Event ID: 8042 Description: Failed to generate Raster diagram for file <file name>.

  • This event appears in the event log: Event ID: 8043 Description: Failed to generate Vector diagram for file <file name>. Some diagram or diagrams may not render.

Cause:   One or more of the following might be the cause:

  • If this rule is triggered together with another rule, the diagram might fail to render due to the causes specified in the corresponding rule that is triggered.

  • If only this rule is triggered, Visio Services in SharePoint might have failed to generate a diagram for an unknown reason.

  • Visio Services might be configured incorrectly.