Usage timer job failed - Event 8075 (SharePoint 2010 Products)

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Applies to: SharePoint Server 2010, SharePoint Foundation 2010

Alert Name:   Usage timer job failed

Event ID:   8075

Summary:   The Usage Data Processing timer job failed.

Symptoms:   This event appears in the event log: Event ID: 8075 Description: The Usage Data Processing timer job failed. You can rerun this job using the Timer Job Status page in the SharePoint Central Administration site.

Cause:   One or more of the following might be the cause:

  • Usage logging is not enabled.

  • The farm service account does not have sufficient permissions to the log folder.

  • The disk on which the log folder is located is full.

  • The logging database does not exist or cannot be written to.

  • There were network issues between the farm server and the database server.

Resolution:   Verify that usage logging is running on all servers in the farm

  1. Verify that the user account that is performing this procedure is a member of the Farm Administrators SharePoint group.

  2. On the Central Administration Home page, under System Settings, click Manage servers in this farm.

  3. On the Servers in Farm page, in the Server section, record the names of all the servers in the farm.

  4. For each server in the farm, do the following: In the Services snap-in, verify that the SharePoint 2010 Tracing Service (SPTraceV4) service is enabled and started. If it is not started, start it.

  5. From the Log On tab, record the Run As account for each service.

Resolution:   Verify that usage logging folder exists

  1. Log on to the server that is listed in the event.

  2. Navigate to the folder that is listed in the event.

  3. If the folder does not exist, create the folder.

  4. Verify that the SharePoint 2010 Tracing Service (SPTraceV4) Run As account has read, write, and delete permissions to the folder.

Resolution:   Verify that the logging database exists

  • Verify that the user account that is performing this procedure is a member of the Farm Administrators SharePoint group.

  • On the Central Administration Home page, click Monitoring.

  • On the Monitoring page, in the Reporting section, click Configure usage and health data logging.

  • On the Configure web analytics and health data collection page, in the Usage Data Collection Settings section, record the server and location of the log folder from the Log file location box.

  • In the Logging Database Server section, record the location of the logging database from the Database Server and Database Name boxes.

  • In SQL Server Management Studio, connect to the database server.

  • Expand the Databases node, and verify that the database exists and that it is online.

Resolution:   Rerun the timer job

  • Verify that the user account that is performing this procedure is a member of the Farm Administrators SharePoint group.

  • On the Central Administration Home page, click Monitoring.

  • On the Monitoring page, in the Reporting section, click Configure usage and health data logging.

  • On the Job Definitions page, click the Microsoft SharePoint Foundation Usage Data Processing timer job.

  • On the Edit Timer Job page, click Run Now.