What's new and planned for Power Virtual Agents
Important
This content is archived and is not being updated. For the latest documentation, see Microsoft Power Platform product documentation. For the latest release plans, see Dynamics 365 and Microsoft Power Platform release plans.
This topic lists features that are planned to release from October 2020 through March 2021. Because this topic lists features that may not have released yet, delivery timelines may change and projected functionality may not be released. For more information, go to Microsoft policy.
- For a list of the previous wave's release plans, go to 2020 release wave 1 plan.
- For a list of the next wave's release plans, go to 2021 release wave 1 plan.
In the General availability column, the feature will be delivered within the month listed. The delivery date can be any day within that month. Released features show the full date, including the date of release.
This check mark (
) shows which features have been released for public preview or early access and for public preview, early access, and general availability.
Bot configuration
Configure the bot to suit business needs.
| Feature | Enabled for | Public preview | General availability |
|---|---|---|---|
| Authenticate with simplified Azure Active Directory setup | Admins, makers, marketers, or analysts, automatically | 
Sep 21, 2020 |
Nov 16, 2020 |
| Seamlessly deploy Power Virtual Agents chatbots to Microsoft Teams | Users by admins, makers, or analysts |
Sep 21, 2020 |
Nov 16, 2020 |
| Use Power Virtual Agents in Microsoft Teams | Users by admins, makers, or analysts |
Sep 21, 2020 |
Nov 16, 2020 |
| Customize the icon of your chatbot | Users by admins, makers, or analysts | - |
Dec 17, 2020 |
| Enable single sign-on (SSO) for chatbots in Microsoft Teams channels | Admins, makers, marketers, or analysts, automatically |
Dec 18, 2020 |
Jan 31, 2021 |
Core authoring
Use the conversational editor in Power Virtual Agents to construct your dialogs, add variables or synonyms, and incorporate Power Automate flows that enable you to connect to other systems.
| Feature | Enabled for | Public preview | General availability |
|---|---|---|---|
| Integrate bots with Microsoft Bot Framework Composer | Admins, makers, marketers, or analysts, automatically |
Nov 16, 2020 |
- |
| Claim bot variables in topics | Admins, makers, marketers, or analysts, automatically |
Sep 21, 2020 |
Nov 16, 2020 |
Enhanced natural language capabilities
Power Virtual Agents is powered by conversational AI and natural language capabilities, which enable the system to understand complex language, parse it for the appropriate information, and ask for clarification when needed.
| Feature | Enabled for | Public preview | General availability |
|---|---|---|---|
| Topic suggestions from files (CSV, DOCX, PDF) hosted on a webpage | Users by admins, makers, or analysts | - |
Oct 1, 2020 |
Description of Enabled for column values:
Users, automatically: These features include changes to the user experience and are enabled automatically.
Admins, makers, marketers, or analysts, automatically: These features are meant to be used by administrators, makers, marketers, or business analysts and are enabled automatically.
Users by admins, makers, or analysts: These features must be enabled or configured by the administrators, makers, or business analysts to be available for their users.
For a list of the countries or regions where Dynamics 365 business applications are available, go to the International availability guide. For more information about geographic areas and datacenters (regions), go to the Dynamics 365 and Microsoft Power Platform availability page.