How to Enable Recovery and Diagnostic Tasks


Updated: May 13, 2016

Applies To: System Center 2012 R2 Operations Manager, System Center 2012 - Operations Manager, System Center 2012 SP1 - Operations Manager

Monitors in Operations Manager for System Center 2012 can do more than notify you of problems by sending an alert. Some monitors also provide diagnostic and recovery tasks to help investigate and resolve those problems.

A task is a script or other executable code that runs either on the computer running the Operations console or on the server, client, or device that is being managed. Tasks can potentially perform any kind of activity, including restarting a failed application and deleting files.

Monitors can have two kinds of tasks associated with them: diagnostic tasks that try to discover the cause of a problem or provide you with additional information to assist with that diagnosis, and recovery tasks that try to fix the problem.

Some monitors have diagnostic or recovery tasks that are disabled by default. You can enable any of these tasks that you want the monitor to run. For example, in the following image, you see that some recovery tasks for the Health Service Heartbeat Failure monitor are not configured to run automatically.

Diagnostic and Recovery tab

To enable a diagnostic or recovery task

  1. In the Operations console, in the Authoring workspace, right-click a monitor and click Properties.

  2. Click the Diagnostic and Recovery tab.

  3. On the Diagnostic and Recovery tab, in the Configure diagnostic tasks or Configure recovery tasks section, ensure the desired task is selected and then click Edit.

  4. On the Overrides tab, click Override. You can choose to override this monitor for objects of a specific type or for all objects within a group. After you choose which group or object type to override, the Override Properties dialog box opens. For more information about applying an override, see Using Classes and Groups for Overrides in Operations Manager.

  5. In the Override-controlled parameters section, click Enabled and set the override value to True.

  6. Either select a management pack from the Select destination management pack list or create a new unsealed management pack by clicking New. For more information about selecting a destination management pack, see Creating a Management Pack for Overrides.

  7. Click OK. Close the open properties windows.