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Published: April 25, 2008 | Updated: October 10, 2008
The change and configuration management process flow provides the overall structure for this SMF with a consistent set of processes for initiating and completing changes.
Change and configuration management consists of the following tasks:
- Baseline the configuration.
- Initiate the change.
- Classify the change.
- Approve the change.
- Develop and test the change.
- Release the change.
- Validate and review the change.
Figure 2 illustrates the process flow for change and configuration management.
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Figure 2. Change and configuration management process flow