Troubleshooting Tools and Strategies

Windows 2000 Professional offers tools to help you troubleshoot problems with starting your computer and recovering from disasters. Some of the most useful tools are detailed in this section, as shown in Table 31.1.

For more information about troubleshooting techniques for setting up your computer, see Setup and Startup in this book.

Table 31.1 Startup and Recovery Troubleshooting Tools

Tool

Description

How to Start

Safe Mode

A startup environment that limits the device drivers and system services that load for troubleshooting problems with starting and running Windows 2000.

Windows 2000 Advanced Options Menu at system startup

Recovery Console

A command-line startup environment that allows the system administrator access to the hard disk of computers running Windows 2000 for basic troubleshooting and system maintenance.

From Repair option of Setup or, if manually installed, from Operating System menu at startup

Emergency Repair Process

A process that can recover from problems such as damaged or deleted operating system files or a corrupted system volume boot sector.

From Repair option of Setup